Job Title

Administrative Services Performs diversified and confidential administrative secretarial duties for the Practice Manager, Site Director, Clinical Coordinator and Office Supervisor. Requires an intermediate degree of technical and communication/interpersonal skills, knowledge and ability. May administer/coordinate programs, projects and/or processes as assigned. Duties and Responsibilities Essential Functions: Answers telephones, routes callers, takes messages, returns calls and provides routine information to callers. Types memorandums, policies, committee minutes, manuals, letters, forms, procedures, and other general typing as directed, initiating other documents and correspondence as appropriate. May schedule appointments and maintain and update supervisor/manager's daily calendar. Schedules, coordinates and/or arranges meetings, appointments and/or facilities. Attends meetings and records minutes, as required. Establishes and maintains files and records on an ongoing basis. Prepares reports and compiles data for various practice functions (e.g., 3rd Available report, Access Metrics, etc.). Enters and retrieves data from established computer files using knowledge of various computer software applications. Opens and routes incoming mail and distributes correspondence and other material to staff. Responsible for provider credentialing process. Monitors accuracy of provider state licenses, DEA's and Board certificates. May be responsible for medial and office supply ordering and receiving in Lawson system. Completes and submits non PO check requests for signature and payment including provider CME, memberships, etc.. Develops Power Point presentations, Excel spreadsheets and Vision flow charts as needed. Enters physician electronic schedules into resource schedules, as well as, On-call schedules in Amcom. Submits maintenance requests and places help desk IT calls as needed. Handles subpoenas and court case testimony schedules for providers and practice. Assists management team with Employee Recognition activities as needed. Common Expectations: Maintains established policies and procedures, objectives, quality assessment and safety standards. Maintains professional growth and development. Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation. Qualifications Minimum Education: Associates Degree Post High School Vocational/Specialized Training Required Work Experience: 1 year 6 - 12 months Secretarial training/general business courses Required Knowledge, Skills, and Abilities: Basic computer skills; good interpersonal/communications skills; transcription skills About Us WellSpan Health's vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region's largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest. About the Team The WellSpan Medical Group is comprised of almost 5,000 employees and growing fast! We have medical practices that represent 51 specialty areas of medicine across 77 locations throughout Central Pennsylvania and Northern Maryland. Wherever your patient care interests fall - whether it's caring for babies, to end of life care, or anywhere in between to include urgent care - join our amazing team and learn for yourself why WellSpan was just recognized in the Forbes' list of the 100 best employers in Pennsylvania, with a ranking of No. 24! Working together, our goal is to improve lives through exceptional care for all, lifelong wellness and healthy communities. Our culture is one of respect, diversity and inclusion.