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Job Title


Licensed Insurance Customer Service Representative


Company : Otto Insurance Group


Location : Lancaster, OH


Created : 2026-03-04


Job Type : Full Time


Job Description

Licensed Insurance Customer Service Manager As a Licensed Insurance Customer Service Manager at Otto Insurance Group, you will be responsible for providing exceptional customer service to clients and assisting them with their insurance needs. Responsibilities Handle customer inquiries and provide accurate information about insurance policies Process policy changes, renewals, and claims efficiently Assist customers with policy-related questions and concerns Maintain client records and documentation Collaborate with the sales team to ensure customer satisfaction Requirements Active insurance license Prior experience in customer service or insurance industry Excellent communication and interpersonal skills Proficiency in insurance software and Microsoft Office Benefits Competitive compensation: $45,000.00 - $55,000.00 per year paid semi-monthly Health insurance and retirement plans Paid time off and holidays Matching Simple IRA About the Company At Otto Insurance Group, we are committed to providing high-quality insurance products and exceptional customer service. Join our team and be part of a dynamic company that values its employees and clients alike.