Job Title

Responsive recruiter Replies within 24 hours Benefits: Competitive salary Paid time off Training & development We are a growing water and fire restoration company serving homeowners during some of the most stressful times in their lives. When someone calls us, it's often after a flood, fire, or major property damage. This role is not just about answering phones - it's about bringing calm, organization, and reliability to chaotic situations. We are looking for someone who values integrity, accountability, and doing the right thing even when no one is watching. What You'll Do Answer incoming calls with professionalism and empathy Schedule crews and coordinate job logistics Enter and maintain accurate job documentation Communicate clearly with homeowners, insurance adjusters, and field staff Track job progress and ensure required paperwork is completed Maintain organized records and digital files Support leadership with administrative and operational tasks Who You Are Calm under pressure Highly organized and detail-oriented Strong communicator (written and verbal) Comfortable holding others accountable to deadlines Professional in appearance and demeanor Able to handle sensitive customer situations with maturity Takes ownership instead of making excuses What We Value Integrity - we work inside people's homes Reliability - our team depends on you Accuracy - documentation matters Discretion - customer trust is everything Team mindset - we win together Requirements 1+ years administrative or office experience preferred Strong computer skills (Microsoft Office, scheduling software, or similar systems) Ability to multitask in a fast-paced environment Clean background and professional references What We Offer Stable, full-time employment Supportive leadership Opportunity for growth Meaningful work that helps people in difficult moments If you're looking for a position where character matters as much as skill - and you want to be part of a team that takes pride in doing things the right way - we'd love to hear from you. Compensation: $17.00 per hour Picture yourself here fulfilling your potential At SERVPRO®, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.