Greenwood Hospitality Group - - Responsibilities: Greet and welcome guests and perform check-ins/check-outs; Register guests in the computer system and verify reservation details and payment information; Promote and upsell the hotels preferred guest program and benefits; Answer phone calls and respond to guest inquiries and resolve complaints; Assist guests with luggage, transportation, and local area information
Job Title
Guest Services Representative - Hotel Erwin, Venice Beach, CA