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At H&R Block, we empower individuals through the support of our people. Our core mission is to provide assistance and instill confidence in our clients, associates, and communities. We prioritize a high-performing and inclusive culture where everyone feels valued. We are dedicated to enhancing our services and have embarked on a long-term transformation plan called Block Next. This comprehensive strategy emphasizes innovation, superior client experiences, and sustainable growth, refining the way we operate and lead in our industry. At H&R Block, we are curious, innovative, and always evolving. If you view challenges as pathways to improvement and are eager to make a meaningful impact in your community, we invite you to join us. In this role, you will see the direct results of your contributions as you empower clients to make confident, informed decisions about their finances. As a seasonal Client Service Representative, you will focus on exceeding client expectations today and in the future. Your qualifications: High school diploma or equivalent Willingness to work a flexible schedule Experience in sales or marketing is a plus What you'll bring to our team: Friendly and personalized client interaction via phone and in-person Connecting clients with the ideal tax professional for their specific needs Facilitating client scheduling preferences Ensuring all client needs are met, whether in person, phone, or virtual Maintaining an organized and clean office environment Completing additional tasks as assigned Your expertise: Ability to thrive in a fast-paced environment Previous customer service experience Strong multitasking capabilities Excellent time management and organizational skills Proficient in Microsoft Office Why join us: At H&R Block, we invest in the total wellbeing of our people. Our comprehensive benefits are designed to support your health, wellness, and financial stability: Employee Assistance Program with Health Advocate Wellbeing program, BetterYou, to support healthy habits Support for neurodiversity and caregiving needs Discounts on everyday items and services Eligibility for benefits including Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan The community you'll join: At H&R Block, we are committed to fostering a connected culture built on trust and collaboration. We strive to create an environment where everyone feels safe to express their authentic self and is part of a supportive team. Join us in an exceptional workplace recognized on Best Companies lists globally, surrounded by colleagues who are dedicated to mutual growth and support. H&R Block is an equal opportunity employer, celebrating diversity across all dimensions, including gender, race, ethnicity, age, disability, religious beliefs, sexual orientation, and veteran status. If you're eager to make a difference, consider H&R Block as your next step.