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Job Title


Accounting Generalist


Company : Four Seasons Hotels Limited


Location : Napa, CA


Created : 2026-03-04


Job Type : Full Time


Job Description

Accounting Generalist Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Welcome to wine country luxury. In the food and wine capital of North America, Four Seasons welcomes you to a one-of-a-kind wine country resort set within a world-class vineyard. Discover innovative and seasonal cuisine at Michelin-starred Auro, holistic spa rituals at Spa Talisa and thoughtfully personalized Four Seasons service. Raise a glass to all the best in life as you soak in magnificent views of Napa Valley from this Forbes Travel Guide Five-Star resort. About the Role The Accounting Generalist supports multiple areas of hotel finance by processing payables, maintaining accurate records for billing and cash handling, assisting with credit and collections, and ensuring compliance with established policies and internal controls. The role also provides cross-functional support to the Finance leadership team through daily auditing tasks, guest account assistance, cashiering oversight, and other duties needed to maintain smooth accounting operations. What You Will Do Including but not limited to: Communicate any instances where paperwork is at variance with internal controls to the Accounting Manager and/or Assistant Director of Finance. Communicate shortcomings in paperwork back to originating department Assist in covering guest inquiries to the Accounting Department, including folio requests from guests, credit card inquiries from guests, as well as requests for information from other departments within the hotel. Understand tax laws as it relates to sales tax, use tax, goods and services tax and year end processing ensuring compliance, submission and payment deadlines are met and ensure that all deductions and exemptions are properly documented. Review "NEW" invoices and on hold "pending hotel action" field in Birchstreet Discuss "Awaiting Approval" in Birchstreet with PO author and approvers. Communicate expense report/invoice transmission timelines to property managers Pre-check run report and direction, approval by Groups A & B required Proceed with online payments for pre-approved vendors Review journal entries for accruals of invoices received after closing and for goods/services received but not yet invoiced. Send tax updates to FSHO Birchstreet Team as needed Answer guest and credit card inquiries related to accounts, including documentation and preparation of adjustments as needed. Prepare and coordinate Group TA Commissions payments. Review group and catering contracts to understand billing arrangements and follow up on deposits and prepayments. Ensure all local and corporate policies, internal controls, and procedures are followed related to House Banks. Audit cashiers' daily deposits and prepare the daily hotel deposit. Count, balance, organize, and monitor personal Bank and safe. House charges should be reviewed daily for reasonableness and audited regularly to ensure accurate completion and expense allocation. What You Bring Excellent written and verbal communication skills to prepare and deliver reports Apply an ethical approach to the outcome of situations Plan and monitor duties to ensure effective and efficient use of all available resources to make the greatest impact on the Resort's objectives Clear understanding of policies and procedures. Commitment to follow all local and corporate policies and procedures as they relate to accounts payables. Clear understanding of standards and service standards of the hotel. Ability to operate fax, scanner, copier, telephone, adding machine, calculator. Require knowledge of and the ability to operate computer equipment and Microsoft Office Suite software. Ability to read, write and speak English. This position is not eligible for work sponsorship/visa. Candidates must possess valid US work authorization. What We Offer Hourly: $29.83 Competitive salary & benefits Cigna medical and dental benefit options 8 weeks of new parental leave pay after one year of employment Excellent training and development opportunities Complimentary accommodation at other Four Seasons Hotels and Resorts Complimentary employee meals 401k retirement plans Schedule & Hours Full-time availability Flexible for early morning, mid-day, and evening shifts to support 24/7 operational business needs An Excel based assessment test will be administered during the interview process. A passing level must be met in order to move forward with the hiring process.