Pay Range: $19.69 - $26.24Serves as back-up to the Investment Operations functions including preparation of manual trade advices for calls, tenders and maturities. Also serves as back-up to the TSS Team Leader. Responsible for bill paying on behalf of clients, account maintenance, as well as opening and closing all trust accounts. Provide a full range of support to the Financial Group.Education and Experience: Associates Degree in Business Administration or equivalent education and experience. A minimum of 4 years experience in trust, banking, paralegal, accounting, brokerage or insurance environment. Experience in the securities and/or trust administration area preferred Skills and Abilities: Excellent organizational and customer service skills. Proficient PC skills in a Windows environment, including Word and Excel. Strong written and verbal communication skills. Ability to work flexible schedules rotating to various positions within the department as necessary. Working knowledge of database and accounting software, with ability to setup plus analyze and interpret report data. Understanding of Trust Accounting Systems. Requires an understanding of securities movement and control unique to the trust and brokerage industry. Must be a strategic thinker and able to support the growth of the NBT Financial Group. Tasks Performed: 25% Serve as primary back-up to the Trust Investment Support Specialist including preparation of manual trade advices for calls, tenders and maturities for several insurance companies accounts 20% Process fees, savings bonds, free receipts and deliveries. Post transactions to the Trust System. Create and distribute various reports and letters 15% Respond to internal and external customer inquiries. 15% Review and set-up accounts on system. Close accounts. Create document file when all file information is complete. 10% Process account maintenance, create ticklers, deposit checks and back-up Team leader. 5% Inventory Vault on a quarterly basis to ensure all items are properly documented as required by audit 5% Open, sort and distribute all mail for the department 5% Any other duties as directed or assigned Physical Requirements: Communicate effectively with internal and/or external customers Stationary 75% of time or greater Move Objects to Maximum 10 lbs Why Work at NBTAt NBT we empower people to grow, innovate, and thrive through meaningful work, a supportive culture and opportunities to make a real impact in your community – because your success drives our success.WellbeingAt NBT, we value and support your wellbeing by offering generous time-off policies, wellness initiatives and flexible work arrangements, so you can thrive both personally and professionally.Community InvolvementNBT believes community involvement fosters our success and the success of those around us. Through volunteer service and charitable partnerships, we empower our employees to make a positive impact beyond the workplace.CultureNBT believes in creating a workplace where every voice matters and every team member feels empowered to contribute. With supportive leadership, we foster an environment where employees are connected, inspired, and valued.Career DevelopmentWhether you’re just starting your career or serve in a senior leadership role, your growth and development are our priority. NBT provides a wide variety of development programs and tools for you to reach your full potential.Total RewardsNBT recognizes and rewards your contributions with competitive compensation, comprehensive benefits and performance-based incentives – ensuring you feel valued every step of the way.Business StabilityNBT has built a reputation as a stable financial institution by growing our people and our business, evolving our processes and managing risk. We've weathered the market's ups and downs for over 165 years, all while charting a well-defined growth plan.Benefits for Full-Time Employees: Generous Paid Time Off: At least 22 days annually, prorated in the year of hire. Parental Leave: Six weeks of paid leave at 100% of your salary. Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants. Dental and Vision Coverage: Ensuring your overall health and well-being. Flexible Spending Accounts: For healthcare and dependent care expenses. Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage. Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage. Voluntary Benefits: Including hospital, accident, and critical illness coverage. Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future. Adoption Assistance: Supporting your growing family. Tuition Reimbursement: Invest in your education and career growth. Employee Assistance Program (EAP): Access to support and resources. Pet Insurance: For all your furry friends. Financial and Banking Services: Various banking services benefits and financial planning assistance. Benefits for Part-Time Employees Working 20+ Hours/Week: Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants. Dental and Vision Coverage: Ensuring your overall health and well-being. Voluntary Benefits: Including hospital, accident, and critical illness coverage. Generous Parental Leave: Six weeks of paid leave at 100% of your salary. Benefits for All Part-Time Employees: Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan for employees who work at least 1,000 hours in a calendar year, all designed to help secure your future Paid Sick and Safe Leave: For your health and safety. Employee Assistance Program (EAP): Access to support and resources. Financial and Banking Services: Various banking services benefits and financial planning assistance. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.NBT Bank offers a stimulating work environment that recognizes talent and encourages teamwork. Our employees benefit from a total compensation package, including competitive salary, bonuses and a wide range of benefits for eligible employees. Join NBT Bank and build your career through the many growth, learning and collaborative opportunities made available across the company. EEO is the law (EEO is the Law Poster Supplement Pay Transparency Nondiscrimination Provision (Family Medical Leave Act (FMLA) Poster Employee Polygraph Protection Act (EPPA) (NBT Bank is an equal opportunity employer and fully supports a diversified environment. We do not discriminate against any applicant or employee because of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status or veteran status, recently separated veterans, genetic information, victims of domestic violence and stalking or any other class protected by Federal, State or local law. This policy applies to all terms of employment.NBT Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the Careers website or submission process, please call 1-888-804-1771 or contact us via email at . The Human Resources Shared Service Center hours of operation are Monday through Friday, 8:00 AM to 5:00 PM EST.
Job Title
TSS Investment Support Specialist