Job Title

Customer Service Representative Creative Financial Staffing has recently partnered with a manufacturing organization in Houston, TX. Are you ready to join this incredible team? About the Company and Opportunity: Our client is a solid organization that has business in over 100 countries! This organization is a leading designer, manufacturer and distributor of gaskets, pipe sealing solutions and other rubber products. Why work here: Very collaborative work environment! Endless opportunities for interesting and challenging work that you can feel passionate about. Overview of the Customer Service Representative: Entering customer orders into the Global Shop ERP systems Updating and allocating inventory Following up with customers on orders and quotes for led times and price changes Manage the production of quotes including the outline, content, required forms, deadline, etc Coordinate with key internal personnel to compete various sections of the quotes and drive to completion Follow-up and track performance quote Identify potential problems ahead of time and coordinating with customers and the shipping department to ensure timely and accurate receipt of products Interface with salesmen and Costa Rica staff on a constant basis to ensure inventory levels are kept at optimum levels Customers future needs are always anticipated Review the RFQ to understand its intent, requirements, details, timing and scope Preferred Qualifications for the Customer Service Representative: 2+ years customer service Capable of calculating shipments with associated costs and delivery schedules including shipment sizing Excellent planning, organizational, and communication skills Ability to prioritize and manage multiple tasks simultaneously while paying close attention to detail MS Excel – Pivot Tables, VLOOKUP's Strong attention to detail and organized #INFEB2026 #customerservice #orderentry #csr