Job Title

⚙️ Service Manager ? Location: Vision Ford Lincoln – Wahpeton, ND ? Employment Type: Full-Time ? Compensation: Base + Commission ? Job Description: Are you a high-performing leader who thrives on building strong teams and delivering top-tier customer experiences? Vision Ford Lincoln is looking for a Service Manager who"s ready to take charge, lead by example, and help drive our service department to the next level. ? We"re a fast-growing dealership built on high standards, real teamwork, and big growth opportunities. If you"ve got the drive, we"ve got the career path. ✠What You"ll Do: ? Lead, train, and support a high-performing team of service advisors and technicians ? Manage daily service operations to ensure productivity, profitability, and customer satisfaction ? Maintain CSI standards and ensure timely, quality repairs ? Collaborate with Parts, Sales, and Warranty departments to maximize internal efficiency ? Forecast staffing needs and service volume to support store growth ? Champion a winning service culture focused on excellence, speed, and transparency Requirements ? What You"ll Need: ?‍♂️3+ years experience in fixed ops or service management (automotive preferred) ? Strong leadership, coaching, and conflict-resolution skills ? Ability to handle a fast-paced environment with ease ? Strong understanding of vehicle systems and repairs ? Comfort with computers and DMS (CDK, Reynolds, etc., a plus) ? Working knowledge of RO metrics, profitability, and technician productivity ? Valid driver"s license & clean driving record ? Ability to manage workflow, customer concerns, and vendor relationships ? A results-driven mindset with a passion for people and process improvement Benefits ? What We Offer ? Competitive Pay Commission, monthly and quarterly performance bonuses ? 75% of Health Insurance covered by Vision Ford; Dental and Vision Insurance optional ?️ 401(k) with Company Match ? Paid Training & Certification ?️ Paid Time Off + Holidays ? Employee discounts on vehicles, service, and parts ? Positive Team Culture with real career growth