Job Title

Join our dedicated team as a Seasonal Client Service Professional/Receptionist, where your contributions will directly impact the lives of our clients. You'll play a key role in guiding them to make informed decisions about their finances while building lasting relationships that will grow stronger each year. At H&R Block, we're passionate about providing exceptional service and ensuring our clients feel valued and cared for. Your Responsibilities: Greet clients with warmth and friendliness, answering phones and welcoming them in an inviting manner. Assess client needs and connect them with the most suitable tax professional. Schedule appointments according to client preferences for maximum convenience. Ensure all client needs are expertly met during their service experience, whether in person, over the phone, or virtually. Maintain a clean and organized office environment, collaborating with team members to optimize resources. Perform additional duties as assigned to support the team. Your Qualifications: Experience working in a fast-paced setting. Background in customer service is highly valued. Strong multitasking abilities and organization skills. Proficiency in Microsoft Office and general computer skills. Additional Preferred Skills: High school diploma or equivalent. Flexibility to work various schedules or at different locations. Experience in sales or marketing.