Job Title

Benefits:Simple IRABonus based on performanceCompetitive salaryFlexible scheduleOpportunity for advancementPaid time offTraining & developmentPosition Overview:As an Insurance Customer Service Representative, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. This role involves addressing inquiries, resolving issues, and offering support on a variety of insurance-related matters.Responsibilities:Establish customer relationships and follow up with customers, as needed.Responding promptly to customer inquiries via phone and email.Providing information about insurance policies, coverage details, and claims processes.Assisting clients with policy changes, updates, and renewals.Investigating and resolving customer issues or concerns with empathy and professionalism.Use a customer-focused, needs-based review process to educate customers about insurance options.Requirements:Interest in marketing products and services based on customer needsExcellent communication skills - written, verbal, and listeningProactive in problem-solvingAble to learn computer functionsAbility to work in a team environmentMust be currently licensed (Property/Casualty)Must reside in Montana.Flexible work from home options available.