Job Title

Program Assistant Full Time / Part time: Part-time Regular / Temporary: April 20th -July 17th 20 hours a week Salary: $23/hour Location: In person, Honolulu, Hawaii Reports to: Regional Director, Latin American and Caribbean Position Overview Are you a life-long learner, curious about the world around you? Are you ready to bring your unique skills to a mission-driven organization? Do you enjoy being a part of a student's journey of personal, academic, and intercultural growth? If so, we would love to welcome you to our global community! IFSA is seeking a part-time Program Assistant to support IFSA summer programs at the University of Mānoa in Hawai'i. This role provides both pre-arrival and on-site support for students, including assisting with program orientations and arrivals, coordinating cultural engagement opportunities that enrich and deepen the student experience, supporting student housing registration and logistics, and organizing co-curricular activities and excursions. The Program Assistant will also serve as a point of contact for students during the program, collaborate with IFSA staff and local partners, and contribute to the smooth day-to-day operations and overall success of the program. IFSA (Institute for Study Abroad), a US-based nonprofit organization, creates global learning environments to help students gather the critical perspectives, knowledge, and skills essential for future success. We believe that a global learning experience is an essential part of a student's learning journey. With innovative programming and world-class support, IFSA delivers future-focused study abroad options in 18 countries and 48 cities around the globe. Our commitments to inclusive excellence, intercultural agility, individualized learning and enduring impact are present in every aspect of our programs. Inclusion is a driving passion of our organization. We are committed to building a community where the thoughts and opinions of all team members are valued and contribute to our collective success, just as we build programs with the same focus. If you share our unwavering commitment to Inclusive Excellence and want to join a community that actively strives to improve in all that we do, IFSA is the place for you. Learn more about IFSA at In this position, your responsibilities would include: Coordination with Student Engagement team on duties related to pre-arrival, housing, medical forms, flight details, missing application items, etc. Support student health and safety issues before arrival and onsite Design engaging orientation activities/events aligned with IFSA's commitments Booking venues, guest speakers, cultural / socialeventsand excursions Liaising with host university faculty and study abroad offices to align on program needs Managing rosters, budgets, and relevant health and safety information using Salesforce Attending and delivering pre-departure orientations to prepare students for experience Developing program handbooks for pre-arrival and onsite distribution Participating in emergency response protocols while supporting program delivery only Coordinate and support planning and delivery of excursions, cultural and co-curricular activities, and other events as needed Monitor student's integration and well-being through regular communication and in personcheck-ins Contribute to emergency response and student incident management based on established protocol Initial point of contact for general student inquiries Collect student stories/testimonies/photos for Marketing purposes Duties assigned by SE and RD, to assist with student services and overall program operations Requirements, Work Experience and Education Experience with social media platforms used by US college aged students Deep knowledge of Microsoft Office systems including PowerPoint, Word, Outlook required Advanced skills in working with Excel including design of pivot tables desired Knowledge of CRMs, specifically Salesforce desired 2 years of work experience in study abroad or work experience in sectors such as education, tourism, event planning, or hospitality Strong time management and planning skills, with the ability to work independently to execute time-sensitive tasks and duties successfully Strong attention to detail in creating internal and external documents and in managing program and administrative data Strong digital competencies, including the ability to engage with multiple systems and our database platform, Salesforce. Ability to cultivate and model practices and behaviors that reflect IFSA's organizational commitments of inclusive excellence, intercultural agility, individualizedlearningand enduring impact Proven ability to work well in a team and to engage effectively with colleagues across an organization Ability to engage with and support students with diverse lived experiences including students of color, students with mental and physical disabilities, first-generation college students, and LGBTQIA+ students Flexibility and ability to adapt and thrive in ambiguous and changing situations and to shift focus and reprioritize work as needed An ability to respond calmly and professionally to emergency situations General knowledge of university system in Hawaii Undergraduate degree is preferred The legal right to work in the United States isrequired Physical and Work Environment Working on a computer, placing phone/video calls. Required to navigate and travel around the city and for excursions, potentially outdoors in the heat or cold Occasional travel around the local city and remote locations isrequired Occasional physical activities such as arranging chairs/tables in conference room settings. Ability to attend occasional meetings outside of local business hours, due to the global nature of our operations We know there are great candidates who won't check all these boxes, and we also know you might bring important perspectives, experiences and skills that we haven't considered. If this describes you, please don't hesitate to apply and tell us about yourself. To Apply To apply, please submit your cover letter and resume for this position via IFSA's career page: In your cover letter, please include a brief "Why" statement outlining your suitability for the Program Assistant role at the University of Mānoa, using the position responsibilities and IFSA's organizational commitments as a framework. In addition, describe your knowledge of the local culture, history, and community of Mānoa and Hawaii, and how this understanding would support students during the program. Review of applications will begin immediately, and the position will remain open until filled. IFSA is an equal opportunity employer, and our hiring process is inclusive of all genders and gender expressions, races and ethnicities, ages, religions and sexualities as well as veterans and people with disabilities.