Job Title

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. We are seeking candidates who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests. Ask anyone who has visited Dollywood Parks & Resorts, and they will tell you this place is different. It's not a difference you can touch or see - it's a difference you can feel. We are seeking a Promotions Intern for Dollywood Resorts who will embody the heart and soul of our mission of creating memories worth repeating while caring deeply about our brand. We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. The right Promotions Intern will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator. This position is responsible for working with the Marketing Team in the day-to-day operations of all aspects of the park's promotional programs and activities. Under the direction of the supervising staff member to whom the intern directly reports, intern will be immersed in the marketing of a world-class vacation destination with exposure to all marketing, regardless of specialization. Intern also will assist in promotional event planning, preparation and execution, and promotional contesting execution, as requested/required. In turn, intern will satisfactorily complete individual program requirements to satisfy college/university credit and/or course study requirements. Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable. Summary of Essential Functions and Responsibilities Explore The Dollywood Company's history and culture to better contribute to the key messaging for assigned projects Represent the Dollywood Company brands through interaction with visiting media as assigned Communicate accurate, compelling and timely information regarding The Dollywood Company that is consistent with public relations and marketing messages Understand the phone and computer systems used daily Participate in events from concept to execution as assigned Fulfill promotional giveaway requests by ensuring partners receive correct prizing in a timely manner Assist Marketing team with various on-park signage and promotional collateral creation and execution Conduct research and exploration of Season Pass program enhancement ideas Education and Experience Required Must be a minimum of 18 years of age Must be enrolled in an accredited college degree program in a related field. (Communications, Marketing, Public Relations, Digital Media, Social Media or related field emphasis) Working knowledge of Microsoft Office 365 Must successfully complete a pre-employment background check including motor vehicle Knowledge, Skills, and Abilities Must reflect Dollywood's image by being genuinely friendly and caring and by taking pride in their work Must be self-motivated and disciplined Must be able to prioritize and complete work assignments on a timely basis Must maintain strict confidentiality and judgment regarding privileged information Must be committed to continuous improvement Must have professional appearance with good personal hygiene Must promote and support a "team" work environment by cooperating and helping co-workers Must adapt to changes easily Must enjoy a fast-paced environment Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills Must reflect Dollywood's core values through the lens of dignity and respect Able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being: patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees Must have manual dexterity necessary to complete all job duties Able to comprehend instructions and retain information Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays Able to be flexible to handle frequent changes in priorities Able to operate/drive a variety of company vehicle with valid driver's license and proof of insurance Able to add, subtract, multiply and divide with accuracy Able to move, bend, stoop, kneel, reach and twist Able to lift up to 50 lbs Must be able to effectively communicate with fellow Guests and Hosts using approved communication methods Able to tolerate temperatures of 0 to 140 degrees Able to work outdoors Physical and Cognitive Requirements Lifting and Carrying: Position may require occasional to frequent lifting of up to 50 lbs. utilizing company's safety guidelines for safe lifting Mobility: Position may require intermittent to prolonged sitting, standing and/or walking for duration of shift, up to 13 hours. Employees may also be required to travel to various areas on property which may include changes in terrain, stairs and uneven surfaces Repetitive Movements: This position may require performing repetitive movements and tasks throughout the shift, including repeated use of hands, arms or other body parts as part of typical job functions Environmental Conditions: This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heat. Employees may be required to work indoors and outdoors Cognitive and Sensory Requirements: This position requires strong cognitive skills, including the ability to think critically, solve problems, process and retain information, have attention to detail and communicate effectively using approved methods The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.