Job Title

Customer Service Representative Summit National Bank is hiring full-time and/or part-time customer service representatives (tellers) in our Hulett, WY and Ekalaka, MT locations. Position title: customer service representative. Reports to: regional branch manager. Status: full-time or part-time non-exempt (hourly). Location: in person - hulett, wy branch. customer service representatives are responsible for always providing exceptional customer service to all customers, internal and external. Must have permanent US work authorization. This is an in-office position, located at 133 main st, hulett wy 82720. primary duties and responsibilities - promote bank products and service to customers and potential customers and answer inquiries regarding all bank products and services. - responsible for opening and closing duties at the branch. - resolve issues and problems with customer accounts. - represent the bank in a manner that maintains and expands positive relations with all customers, potential customers, community members and co-workers. - open and close accounts including checking, savings, money market, ira, certificate of deposit and safe deposit box accounts. - maintain absolute confidentiality of all information at all times. - identify referral opportunities and make relevant referrals. - ensure compliance with all internal controls and established policies and procedures. - balance currency, coin, and checks in cash drawers at end of shifts, and calculate daily transactions using computers, calculators, or adding machines. - cash checks and cash for deposit, verify amounts, and check accuracy of deposit slips. - examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents. - count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branches or correspondent banks. - identify transaction mistakes when debits and credits do not balance. - assist customers with all transactions including ordering checks, processing loan payments, foreign deposits, selling and reloading reloadable cards, withdrawals, deposits and ordering debit cards. - prepare and verify bank money orders. - process transactions such as term deposits, retirement savings plan contributions, change orders, currency orders, coin counting, automated teller transactions, night deposits, and mail deposits. - troubleshoot system issues as needed. - other duties as assigned. physical demands the demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. - standing for long periods of time. - ability to sit, talk, read, write, use a keyboard and operate office and teller equipment. - ability to lift up to 25lbs. - must have current, valid driver's license. travel to cover regional branches in company vehicle is required. knowledge, skills and abilities - excellent customer service skills. - mathematical skills. - service orientation. - active learning skills. - reading comprehension. - time management. - critical thinking. - strong communication skills. education and experience - high school diploma or ged required. - previous teller or customer service experience preferred. - 6 months general work experience preferred. how to apply: please send resumes to all.hr@ or call 406-530-5242. applications may be picked up and submitted in-person at 133 main st, hulett, wy 82720.