Job Title

At Wingstop, our mission is to serve the world flavor. We are the go-to destination for those craving fresh, never-faked wings, hand-cut seasoned fries, and our famous sides. If you share our passion for flavor in every aspect of life, we want you on our team! We are currently seeking motivated and dedicated Operations Shift Supervisors to oversee the daily operations during shifts, ensuring that our standards for food safety, product preparation, cleanliness, and exceptional customer service are consistently met. In this role, you will actively engage with guests and team members while also managing a cashier or cook role. Key Responsibilities: Perform all tasks associated with Wingstop crew member positions. Deliver outstanding service to every guest by fostering a friendly and welcoming atmosphere. Train and mentor new or less experienced crew members in their roles and responsibilities. Implement and practice inventory control standards effectively. Ensure store policies are adhered to by all staff members. Maintain appropriate cleanliness, sanitation, safety, and staffing levels at all times. Open and/or close the restaurant as required, adhering to designated work hours. Motivate and manage team members for optimal performance. Coordinate breaks efficiently to ensure smooth operations. Assemble and package orders in line with Wingstop standards. Assist across various positions as needed. Keep the kitchen and dining areas clean throughout the shift. Promote health and safety awareness among all crew members. Address and resolve customer issues promptly with a positive attitude. Ensure that the restaurant is clean and well-organized at closing time, following all closing procedures. Uphold the Wingstop brand and ensure compliance with operational requirements. Enforce the uniform and jewelry policy for all staff members. Strive to create a positive, lasting impression of the Wingstop experience for each guest. Maintain control over cash handling, ensuring all transactions are properly accounted for. Meet daily and weekly cleaning tasks as specified. Manage order quote times effectively, adjusting for peak business hours. Avoid overtime for the crew unless in emergencies approved by the general manager. Organize and manage the kitchen efficiently during peak periods. Represent the Wingstop brand with pride. Disclaimer: This job description is intended to outline the general nature and level of work performed and is not an exhaustive list of all responsibilities, duties, and skills required for the position. We are proud to be an Equal Opportunity Employer. We recognize that our people are our greatest asset and are committed to providing equal employment opportunities to all individuals, without regard to race, creed, color, religion, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity, sexual orientation, or any other classification protected by law.