Job Title

Job Description Job Summary: One World Pediatric is seeking a friendly and organized Front Desk Receptionist to join our team in Apopka, FL. As the first point of contact for our patients and families, you will play a key role in creating a welcoming and efficient environment. Your responsibilities will include managing appointments, handling patient inquiries, verifying insurance, and ensuring smooth daily operations at the front desk. Key Responsibilities: Greet and check in patients with a warm and professional demeanor Schedule, confirm, and manage patient appointments Answer phone calls and address patient inquiries in a courteously manner Verify insurance information and process payments Maintain accurate patient records and update electronic health systems (EHR/EMR) Ensure compliance with HIPAA regulations and patient confidentiality Assist with administrative tasks such as filing, faxing, and scanning documents Coordinate with medical staff to streamline clinic operations Maintain a clean and organized front desk area Mandatory requirement to upload insurance cards. Sign COB form if patient has two insurances when they check eligibility Collecting card on file if patient has commercial insurance RequirementsPrevious experience in a medical office, preferably pediatric or family practice Strong customer service and communication skills Ability to multitask in a fast-paced environment Proficiency in medical software and scheduling systems Knowledge of insurance verification Understanding of HIPAA and patient confidentiality regulations Benefits401(k) Retirement Plan Health Insurance Dental and Vision Insurance Paid Time Off Paid Holidays