Job Title

A company is looking for a Remote Customer Service Representative - Technical. Key Responsibilities Manage inbound customer inquiries related to toll accounts, payments, and disputes Work with suspended accounts and accurately document service requests Collaborate with internal teams to ensure full resolution of customer issues Required Qualifications High school diploma required; Associate degree or higher preferred At least six months of customer service experience; call center experience preferred Fluency in English and comfort navigating multiple systems Able to troubleshoot basic technical issues Must pass background check and drug screening