Job Title

Receptionist & Donations Scheduler ALM-Hattiesburg Ms Corps - Hattiesburg, MS 39401 About This Opportunity This position is responsible for: Answering the telephone and transferring calls to the appropriate destination; responding to callers questions and providing accurate information. Recording accurate and complete messages; ensuring the timely and accurate distribution of messages through telephone and/or email. Receiving, greeting, and announcing visitors in a courteous and tactful manner; providing assistance to callers and visitors by answering questions and providing instructions and referrals; screening sales representatives soliciting to The Salvation Army. Receiving, responding to, and assisting people requesting social service assistance; locating appropriate personnel to assist visitors. Key Responsibilities: Schedules pick up appointments for the truck(s); records accurate and complete pickup tickets; ensures the timely and accurate distribution of tickets. Records and updates pickup information; ensures the accuracy and completeness of the same. Assists Truck Driver with addresses, location, and schedule times, rescheduling times, phone calls to donor, etc. Contacts donors if there is a problem with the scheduled pick-up and reschedules pick-ups if needed; responds to and attempts to resolve donor complaints. Physical Requirements and Working Conditions: Ability to meet attendance requirements. Ability to read, write, and communicate the English language. Ability to operate a telephone and/or switchboard and two-way radio/cellular phone. Ability to read and follow a map and/or hand-written directions. Ability to sort documents alphabetically and numerically. Ability to perform routine mathematical computations. Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like. Employee Benefits: Workers' Compensation PTO Health Insurance Life Insurance What We Are Looking For In You Education and Experience: High school diploma or G.E.D. required, and two years of progressively responsible experience working in a major firm with telephone switchboard responsibilities, with experience working in a business with dispatcher responsibilities, or any equivalent combination of training and experience which provides the necessary knowledge, skill, and abilities. Equal Opportunity Employer: Veterans / Disabled