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Introduction Do you have exceptional customer service skills? Do you enjoy being a part of something bigger? Then we have the job for you! The State of Wisconsin Department of Military Affairs (DMA) is hiring a Lodging Manager (Office Operations Associate). This position is headquartered at Volk Field Combat Readiness Training Center (CRTC), in Camp Douglas, WI. Work schedule is 8:00 am to 4:30 PM Monday through Friday The DMA provides essential, effective, and responsive military and emergency management capability for the citizens of our state and nation. During emergencies, no single organization can handle the response. The DMA consists of several organizations working together to plan, prepare, coordinate, and respond effectively when our communities and neighbors need us the most. We offer an opportunity to engage with a team of dedicated professionals, with a truly worthwhile mission. Volk Field is one of only four Air National Guard Combat Readiness Training Centers in the nation, and the only one that does not share its airfield with a civilian airport. The Training Center Mission is to provide a year-round integrated training environment (airspace, facilities, equipment) for units to enhance their combat capabilities and readiness. The DMA offers flexible schedules and great life/work balance. In addition to meaningful and rewarding work, we offer a competitive benefits package featuring: Substantial leave time including at least 3.5 weeks of vacation to start, 9 paid holidays, and ample accrued sick time that rolls over each year. Excellent and affordable health, vision, and dental benefits (health plan options start at just $45/month for single plans and $111/month for family plans after two months of employment). A casual atmosphere and flexible work schedules, depending on the position's requirements. An exceptional pension plan with employer match and lifetime retirement payment , plus an optional tax advantaged 457 retirement savings plan . Well Wisconsin Wellness Program-A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall wellbeing. Working for Wisconsin State Government may make you eligible for the Public Service Loan Forgiveness Program This is a job reannouncement. If you previously applied in the last six months for this position, you do not need to reapply. Position Summary This position functions under the general supervision of the Services Superintendent and provides a wide variety of Lodging Management Program and Scheduling Program support to include billeting/lodging, custodial, and invoicing . This position acts as focal point for the above-mentioned program and requires a high degree of program knowledge and independent judgment. The incumbent must have the ability to work and communicate effectively with the National Guard Bureau (NGB), visiting military unit personnel, base staff, and the general public. Salary Information Starting pay is $20.63 This position is in the 02/10 pay schedule/range. A 12-month probation will be required. For current permanent state employees, pay will be set in accordance with the State Compensation Plan. To learn more about the complete compensation package, please visit the Total Rewards Calculator . Job Details Must possess or be eligible to obtain and maintain a valid driver's license as a condition of continued employment. In order to gain access to the military facilities and to determine whether the circumstances of any conviction may be related to the job being filled, DMA will conduct a comprehensive background check. In addition, the position requires a Common Access Card (CAC). A CAC requires successful completion of a Department of Defense investigation which is an additional more in-depth federal background check, for gaining access to federal computer systems, restricted locations, or classified information. The Department of Military Affairs does not sponsor work visas at the time of hire or anytime during employment. All persons hired will be required to verify identity and eligibility to work in the United States and complete the required Employment Eligibility Form I-9. This is a State of Wisconsin Civil Service position. The DMA does not require current or previous military experience. All new permanent, project, and limited term employees will be required to report to Joint Force Headquarters (JFHQ) in Madison on the Monday of their first week of employment for the New Employee Orientation (NEO) program. Additional information will be sent to the new employees and their supervisors on the Tuesday prior to NEO. Qualifications Candidates who meet minimum qualifications will have experience with: Microsoft Office Suite and/or other software (Word, Excel, PowerPoint, Outlook, Goggle Docs, Etc.) Management of electronic and/or hard files. Use of standard office equipment (e.g., multi-line phones, copiers, fax machines, or AV systems, etc.) Providing customer service (e.g., providing instructions, answering questions, problem solving, etc.) in a professional or business setting In addition to the minimum qualifications, well-qualified candidates will also have the following preferred qualifications: Invoicing management Credit Card transaction management Lodging, Billeting and/or Hospitality experience Your resume and letter of qualification are very important parts of your application. In these materials, you should clearly describe your education, training, and experience as they relate to the bulleted items listed above . Your qualifications should be addressed in your resume and expanded upon in your letter of qualifications. These materials are used during our evaluation process to determine your qualifications as they relate to the job. Here are instructions on developing your resume and letter of qualifications and what should be included in these materials. The vast majority of applicants are able to outline their background and experience in their resume in 1-3 pages; the same applies to the letter of qualification. How To Apply Helpful Information: You will be able to save your application as many times as needed and make edits up until the point you submit your application. Please note that once you submit your application, you will not be able to make any updates to the application or any materials submitted . You will be required to attach a resume or complete a work experience submission, as well as answer several yes/no questions. It is recommended that you make sure to address the bulleted points in the "Qualifications" section above in your resume or work experience. Please monitor your email for communications related to this position. Please consider saving a copy of the job announcement for future reference. For instructions on developing your resume and letter of qualifications and what should be included in these materials, click here . Submitted materials will be evaluated by a panel of job experts and the most qualified applicants will be invited to participate in the next step of the selection process. Permanent classified state employees who are eligible for consideration (transfer, voluntary demotion, or reinstatement) should complete the online application process. Applications must be submitted through Wisc.Jobs. Failure to submit all required materials will result in an incomplete application and ineligibility for this position. Application materials will not be accepted if received in an incompatible format, an email, as a hard copy or a fa If viewing through an external site, please click here to apply directly at Wisc.Jobs. The Department of Military Affairs is an equal opportunity employer seeking a diverse and talented workforce. Veterans, women, people of color, LGBTQIA+, and people with disabilities are encouraged to apply. We provide reasonable accommodations to qualified applicants and employees with disabilities. For complete information on veterans' hiring programs that may benefit you, please visit the Employment Assistance page on the Wisconsin Department of Veterans Affairs' website. Veterans with a 30%-or-greater service-connected disability rating are eligible for consideration for non-competitive appointment to permanent positions in classified civil service under s. 230.275, WI Stats. Please visit the Veterans Employment page for more information about the program and how to apply. Current state employees in permanent positions are not eligible for non-competitive appointment. For general wisc.jobs user information and technical assistance, please see the wisc.jobs Frequently Asked Questions page. The Wisc.Jobs helpdesk is available Monday-Friday, 7:45am - 4:30pm at 608-267-1012 or . Some applicants report better performance when using the Chrome browser. Questions regarding the application process can be directed to Bryan Bergman at or 608-640-9012. Deadline to Apply The online application process must be completed by 11:59p.m. on 03/16. Late applications will not be accepted. If you previously applied in the last six months for this position, you do not need to reapply .