Job Title

Join Our Team as a Front Desk Agent! The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine. KEY SKILLS/RESPONSIBILITIES Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it's a quick question or a big request, you're all about making their stay unforgettable. Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether it's chatting with guests or coordinating with the team, you keep things flowing smoothly. Quick-Thinking Problem Solver: When challenges pop up, you're already on it. You think fast, act smart, and turn potential hiccups into happy endings. Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork. EDUCATION & EXPERIENCE High school diploma or equivalent; experience in a hotel or related field preferred. Familiarity with hotel management software and Microsoft Office suite. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan PROPERTY INFORMATION: The Fairfield Inn & Suites Ashland hotel is located in the heart of the tri-state area of Ohio, Kentucky and West Virginia. Our hotel in Ashland, KY is located in a town known for its roots in the Country Music Highway. The location proves a short drive from Marshall University in Huntington, WV and the Marathon Petroleum in Catlettsburg, KY. We are business friendly and offer a great location with easy commutes to area establishments: Ashland Town Center, King's Daughters' Medical Center, Paul Coffey Industrial Park and Bellefonte Hospital. This property offers modern amenities including free Wi-Fi, complimentary hot breakfast daily, on-site fitness center, business center, laundry & indoor pool. At the Fairfield Inn & Suites Ashland, KY, our guests are our #1 priority.