Job Title

Patient Scheduler II Join Team Tidelands and help people live better lives through better health! Patient Scheduler II is responsible for pre-registering and scheduling moderately complex procedures and coordinating multiple resources for patient services. The purpose of this position is to schedule patient appointments for designated areas according to Tidelands Health protocols. Provides courteous, professional, and efficient service to patients and providers. Responsible for accurately completing registration process for all patients including collection of co-payments and patient demographic information. What you will do: Assures that patients have all the information they need so that they will arrive on time and prepared for their procedures and that the hospital has all the information required to bill properly for its services Receives requests to schedule procedures from physician offices and patients and schedules the procedure according to the availability of the various departments Provides accurate information so that all departments may view and print the schedule for the appointments daily and maintains open communication with hospital departments regarding schedule changes Performs various administrative support duties for department/work location. Opens, sorts, and distributes all types of mail and correspondence as is necessary and assigned Education Qualifications: High School Diploma or equivalent Required Experience Qualifications: At least two (2) years of related customer facing experience Required Call center patient scheduling and/or physician front-office experience Preferred Experience in a healthcare setting Preferred Skills and Abilities: Ability to interact successfully with the public Ability to perform effectively despite sudden deadlines and changing priorities maintaining personal composure in high stress situations Ability to demonstrate a high level of interpersonal skills required to interact with patients, patients families/visitors, and clinical staff Ability to perform with a high degree of accuracy and with meticulous attention to detail. Demonstrate a strong ability to use initiative and judgment and to identify, analyze, and solve problems Demonstrated understanding of basic medical terminology preferred Physical Demand: Light Physical Demand Tidelands Health is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. Tidelands Health does not discriminate against employees or applicants for employment on the basis of race, color, creed, religion, age, national origin, disability, marital status, veteran status, gender, genetic information, familial status, or any other legally protected status.