Job Title

Seasonal Harbor Administrative Assistant The Docks & Harbors department is hiring a Seasonal Harbor Administrative Assistant to join our team. When you join the Docks & Harbors Department, you are joining a department that values personal and professional development. We highly value creative thinking and approach all tasks with a team mindset. Who We Are Looking For Someone with: Excellent oral and written skills; Able to research and interpret regulations; Excellent computer and database skills; Provide excellent customer service, ability to exercise tact, self-restraint, judgment, and strategy in dealing with a variety of people, including appointed and elected public officials and others; Ability to analyze problems, develop logical and realistic conclusions, communicate ideas clearly, establish and maintain cooperative relationships with others; Ability to identify, research and resolve a wide range of work-related problems such as public complaints and inquiries; Must be reliable and dependable and able to work in a team environment. The Benefits Of Joining Our Team This position will receive a competitive salary package that includes the opportunity for regular pay increases, 13 paid holidays a year, an excellent health insurance program that includes medical, dental, vision and orthodontia care options, paid leave, and retirement credit through PERS (Public Employees' Retirement System). We value the health and well-being of our employees. The CBJ provides free parking, paid time off for parent teacher conferences, the ability to participate in a robust wellness program that includes free passes to some CBJ recreational facilities, free bi-annual health screenings, free flu shots, free classes, health challenges, and webinars on healthy living to assist you with achieving work/life balance. Working Hours And Location This position works 7.5-hour days, five days a week which will include weekend days. The work location will be at the Aurora Harbor Office near Downtown Juneau. Typical Responsibilities Under general supervision, performs clerical and administrative support duties for the City and Borough of Juneau Docks & Harbors Department. Creates billings in support of Docks & Harbors Operations. The work will require knowledge of Docks & Harbors ordinances and regulations, which can be learned on the job. Accepts payments for fees, bills, and permits. Write receipts, make bank deposits, and prepare revenue transmittals. Performs detailed research on customer billing discrepancies and communicates results to Docks & Harbor patron inquiries to resolve non-compliance issues. Prepares billing and payment history as requested by customers. Will maintain and update customer accounts using the specialized harbor accounting program. Receives and screens telephone calls and walk-ins, inquiries about nature and urgency of their business; answers questions on status of current projects. Creates, evaluates, and implements office procedures, technical filing and indexing systems and forms for own use; implements changes subject to approval of supervisor. May gather information on prices and availability of goods and services; prepare delivery orders and purchase requisitions for supplies and equipment; and monitor and assist in preparing and processing paperwork to obtain and pay for routine and recurring services. Assists colleagues in editing, writing, and copying reports under strict deadlines; revises drafted correspondence and reports to improve clarity and quality. May drive to alternate CBJ business locations to distribute/deliver mail, reports, and other business materials. Performs other related work as required. Minimum Qualifications Education: High School graduation or the equivalent. Experience: Six (6) months of clerical experience. This work is equivalent to an Office Assistant with the City & Borough of Juneau or equivalent elsewhere. Substitution: Post-secondary or vocational training may be substituted for the required experience on the basis of: three (3) semester or four (4) quarter hours of post-secondary education are equal to one month of experience; 150 hours of vocational education are equal to one month of experience. Other: A valid Drivers' license at time of appointment and for continued employment. Supplemental Information Hiring Manager: Katie McKeown Phone Number: 907-586-5255 Email: Please read the below information carefully to ensure your application submission meets all submittal requirements. Education If you are using education to meet the minimum qualifications, you must document your education in your application, and you may be required to provide transcripts. Work Experience If you are using work experience to meet the minimum qualifications, you must document your work experience in the application. If your application does not support minimum qualifications, you may not advance to the interview and selection phase of the recruitment. NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting. Application Assistance For questions regarding application submission or system operation errors, please visit: For applicant password assistance, please visit: EEO Statement The City & Borough of Juneau complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation, auxiliary aides or services, or alternative communication formats, please call (907) 586-5250 or TTY: Alaska Relay 711 or 1-800-770-8973, or correspond with the Department of Human Resources & Risk Management at or 155 Heritage Way, Juneau, AK 99801. The City and Borough of Juneau is an equal opportunity employer.