Job Title

Billing Specialist Job Category: Administration Full-Time On-site Alexandria, LA 71301, USA Description Job Duties: Speak to patients or guarantors by phone or in person concerning the balances on their accounts. Post balance payments on guarantor accounts. Answer incoming call on the billing line and help return calls from the billing voicemail box. Help monitor billing email and take necessary actions. Be able to review accounts and provide clear explanation of account to patient or guarantor. Take necessary action, if needed, to correct insurance and re-bill claims. Investigate and correct posting errors. Take patient payments by phone and post to account. Obtain and correct address on accounts when statements return in the mail. Document all actions taken in notes on patient accounts. Help work denied claims and file appeals as needed. Provide back-up for the Collection Account Representative. Communicate appropriately with patients, employees, managers, and providers. Perform tasks as assigned by the Revenue Cycle Manager for cohesive teamwork Behaviors Preferred Dedicated: Devoted to a task or purpose with loyalty or integrity Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Team Player: Works well as a member of a group Education Required High School or better.