Job Title

Our client is seeking an entry-level Administrative Support Specialist to serve as the clerical backbone of their GAP Insurance Claims team. This high-volume, process-driven role focuses on the meticulous organization of claim files rather than complex settlements. You will be responsible for indexing digital documents, performing high-accuracy data entry, and auditing files to ensure all required paperwork is present for the adjusters. This is an ideal opportunity for a focused professional who thrives in a structured environment where precision, speed, and organizational excellence are the primary measures of success. Key Responsibilities Document Management: Sort, index, and upload incoming claim documents (police reports, valuation sheets) to the correct electronic files. Data Entry: Accurately input policy details and claimant information into the internal management system to initiate workflows. File Auditing: Review open claims for missing documentation (loan agreements, proof of insurance) before forwarding to Adjusters. Third-Party Coordination: Contact dealerships, lenders, and insurance carriers to request and track outstanding paperwork. Correspondence: Prepare and distribute standardized status updates and information request letters to customers. Records Maintenance: Archive closed files and maintain strict data privacy (PII) protocols for all digital records. Quality Control: Perform self-audits on data entry to ensure 100% accuracy and prevent processing delays. salary: $17.92 - $17.93 per hour shift: First work hours: 8 AM - 5 PM education: High School Responsibilities Document Indexing & Management: Receive, sort, and digitally "prep" incoming claim documents (total loss statements, police reports, and valuation sheets) to ensure they are attached to the correct electronic claim file. High-Volume Data Entry: Accurately input claimant details, policy numbers, and financial data into the internal claims management system to initiate the workflow. Proactive File Auditing: Review open claim files to identify missing "low-level" documentation, such as loan agreements or proof of insurance, before the file reaches the Adjuster. Third-Party Coordination: Contact external parties-including automotive dealerships, lending institutions, and primary insurance carriers-to request and follow up on outstanding paperwork. Correspondence Preparation: Generate and distribute standardized "Status Update" or "Information Request" letters and emails to customers to keep them informed of their claim's progress. System Maintenance: Ensure all digital records are organized and labeled correctly, adhering strictly to data privacy and PII (Personally Identifiable Information) protection protocols. Administrative Support: Assist the senior claims team with scheduling, archiving closed files, and basic reporting as needed to maintain department efficiency. Quality Control: Perform self-audits on data entry to maintain a high standard of accuracy, preventing processing delays caused by clerical errors. Skills Administrative Duties Answering Phones Office Support Qualifications Years of experience: 0 years Experience level: Entry Level Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact . Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.