Job Title

Job Full Description Customer Service / Utility Billing Clerk: We are seeking a dependable and customer-focused professional to assist with daily utility billing operations and provide excellent service to the public. This role supports customer account management, payment processing, and general office operations. Pay: $18.82 / HourSchedule: M-F 8:30A - 5PKey Responsibilities Assist customers in person and by phone with questions about utility services and accounts Open, update, and close utility customer accounts Process bill payments and post transactions accurately Research account issues and help resolve customer concerns Generate service work orders as needed Process incoming mail and utility payments Maintain and update billing records and customer information Scan and index applications and other documents Operate cash register and balance payments Prepare and process basic reports Support other office staff with administrative tasks as needed Qualifications High School Diploma or equivalent Previous customer service or office experience preferred Basic accounting or cash-handling experience helpful Strong attention to detail and organizational skills Professional, courteous communication with the public Comfortable using computers and office software Oxford, NC 2387 124 Main Street Oxford, NC 27565