Job Title

FIELD/Bench TechnicianFull-Time PositionPOSITION OVERVIEW We are seeking a skilled Field/Bench Technician to install, maintain, and repair electronic fare collection systems for public transportation. This hybrid role requires both field service work (40% travel) and bench-level technical work at our Chicago facility. The ideal candidate will have strong electronics troubleshooting skills, IT knowledge, and the ability to work both independently and as part of a team. KEY RESPONSIBILITIESField Service (40-50%) Travel to client sites to install, maintain, and repair fare collection equipment Perform on-site troubleshooting and system diagnostics Install and configure hardware and software upgrades Document maintenance efforts and complete service reports Provide basic training to client personnel on equipment operation Travel details and schedule will be explained during the interview process Bench Work & Technical Development (50-60%) Perform module-level repairs and component replacement on electronic assemblies Read and interpret complex schematics, engineering drawings, and technical manuals Use test equipment to diagnose and troubleshoot electronic modules Train other technicians on repair procedures and system operations Participate in training to learn new systems and technologies Maintain accurate repair documentation and parts inventory TECHNICAL REQUIREMENTS Analyze and troubleshoot electronic device malfunctions Replace components and repair modules to component level Read and interpret schematics and technical documentation Proficient use of multimeters for resistance, voltage, and continuity testing Experience with digital and analog electronics troubleshooting Software and hardware troubleshooting and upgrades Knowledge of low-voltage electrical systems Ability to solder and perform precise bench repairs IT background and understanding of networking principles QUALIFICATIONS Minimum 3 years experience as an electronics service technician General knowledge of bus, automotive, and/or vehicle systems Proficiency with Microsoft Windows and Office products Strong computer hardware and software troubleshooting skills Experience with documentation systems and repair tracking Ability to work both independently and as part of a team Excellent problem-solving and critical thinking skills Strong customer service orientation 2-year technical education or equivalent experience Valid driver's license and reliable transportation PHYSICAL REQUIREMENTS Ability to lift and carry up to 50 lbs of equipment Capable of working in various environments (garage, transit facilities, office) Ability to work in confined spaces when necessary ADDITIONAL REQUIREMENTS Must pass background check Must pass drug test Flexibility in shift hours and work schedule Willingness to travel 40-50% of the time WORK ENVIRONMENT When not traveling, work is performed at our Chicago facility in a technical bench environment with appropriate tools and equipment for electronics repair and testing.