Job Title

Operations Support Specialist As an Operations Support Specialist, you will work on our Vehicle Support team, helping to manage our lending portfolio. You will be key in helping defi SOLUTIONS achieve desired financial outcomes as defined by client objectives. Our clients included some of the largest financial institutions and automotive finance companies in the United States! We're looking for proactive team players who live our values: Get It Done, Win as a Team, Better Every Day, and Do It with Passion. Responsibilities may include, but are not limited to: Due Date Change Processing Privacy Update Processing Transfer of Lease (Lease Assumption) Processing Check Request Processing and mailing Facilitate the mailing of customer letters and required attachments/inserts. Providing updates to customer contracts via demographic changes including, but not limited to home address, phone number and Social Security Number Perform other duties as assigned Required Qualifications: High school diploma or GED Minimum one (1) year data entry experience, in a high-volume, multi-tasking office environment Demonstrated ability to take independent initiative Intermediate proficiency with Windows based software programs (i.e. MS Word, Excel) Solid analytical and multi-tasking skills that result in solid decision-making skills and time management Easily manage through change Strong customer/client focus with the ability to resolve issues with a positive outcome Comfort working in a fast-paced, high-volume office setting with great attention to detail Ability to manage high volume with high accuracy Preferred Qualifications: Prior experience in the financial and/or auto industry Pre-employment background, credit, and drug screen required for external candidates. defi SOLUTIONS is an Equal Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.