Call Center Representative Performs Call Center responsibilities not limited to both teller services and member services for phone-in members in accordance with quality service objectives and credit union policies and procedures. Qualifications: Education and/or Experience: One (1) year certificate from college or technical school; six (6) months related experience and/or training; or equivalent combination of education and experience Knowledge of and experience with customer service principles and practices Administration and clerical processes Six (6) months or more in a call center environment highly preferred Credit must be in good standing. Must be bondable pursuant to 713.3(b) of the NCUA's Rules and Regulations.
Job Title
Contact Center Representative ($1,000 Hiring Bonus)