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Job Title


Entry-Level Customer Support Representative - No Experience Necessary


Company : TurboTax


Location : Athens, OH


Created : 2026-03-10


Job Type : Full Time


Job Description

Join our team as a Customer Support Representative for TurboTax, where you'll have the opportunity to work from home and assist customers with their inquiries regarding TurboTax products. Earn a competitive hourly wage of $18.50. Receive a certification bonus of $405 for completing TurboTax Product Expert training. Enjoy the flexibility of setting your own schedule between 8am EST and 12am midnight EST, any day of the week. Benefit from a special $5/hr Turbo Bonus Boost for hours worked from April 9-15, if you meet the minimum requirements. Tackle your certification in just 3 days with fast support provided. Commit to a minimum of 25 hours per week, with opportunities to work additional hours. Receive continuous support from a Subject Matter Expert (SME) during live calls, along with the assistance of a Marketplace Performance Specialist (MPS). In this role, you'll help TurboTax customers by answering questions related to product usage and basic tax queries, such as: Downloading and logging into TurboTax Getting started with the software and basic navigation Importing documents, as well as printing and filing returns No specific accounting background is required; we seek enthusiastic individuals eager to learn and provide exceptional customer service. Strong communication skills are essential to articulate solutions effectively and empathetically. Join us in delivering top-notch service while supporting our customers' needs!