Join TurboTax as a Product Expert! Compensation: $24 per hour¹ Earn a $405 Certification bonus³ Flexible work schedule available between 8am and 12am midnight EST, Monday through Sunday Boost your earnings by an additional $5/hr from April 9-15 for all hours worked Quick 24-hour Certification³ Compensation Breakdown: Base Pay: $18.50 per hour, which includes a $3.00 Network Fee component Guaranteed hourly pay for all hours worked Weekly Bonus Opportunities: Performance-based bonuses of up to $250 each week Earn a $100 bonus when you work between 36 - 44.99 hours Earn a $100 bonus when you work 45+ hours TNPS Performance Bonus: Receive a $50 Gift Card for achieving 4 or more TNPS Promoters in a single day without any TNPS Detractors As a Customer Service Representative, you will assist TurboTax customers with their inquiries regarding TurboTax products and tax return software. Your role includes providing support for downloading, logging in, getting started, basic navigation, importing documents, printing, filing, and basic tax questions. You will have ongoing support to ensure your success. Enjoy a $24 per hour pay rate¹ Receive a $405 Certification Bonus for completing the TurboTax Product Expert certification³ Take advantage of a $5.00 per hour Turbo Bonus Boost from April 9th to 15th; to qualify for this bonus, a minimum of 8 hours worked each day on April 13th, 14th, and 15th is required. Certification process spans 3 days Set your own hours, providing a work-life balance! Minimum of 25 hours per week required; if you’d like to work more, feel free to do so!¹ Support will be available from an SME (Subject Matter Expert) during live calls, along with an MPS (Marketplace Performance Specialist) as your advocate. Required Experience & Skills: No specific accounting background is necessary; we welcome enthusiastic individuals eager to learn and assist TurboTax customers. Strong communication skills are essential for effectively helping customers with TurboTax products and tax return software. The ability to empathize with our customers’ needs while providing exceptional service is crucial.
Job Title
Entry-Level Customer Support Representative - No Experience Necessary