Job Title

E S Fitness is vibrant, motivating, and dedicated to fostering a supportive work environment. Our core mission is to inspire loyal, lifelong fans and exercise practitioners. As part of our team, you'll embody our Core Values: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win. Position Overview: We are on the lookout for a dynamic and results-driven Fitness Operations Manager. This role is ideal for individuals who are passionate about fitness, sales, and helping our members achieve their health and wellness goals. You will work closely with the District Fitness Manager, both on the gym floor and in leadership initiatives, to build relationships, sell training packages, and mentor our personal trainers. Key Responsibilities: Meet and exceed monthly sales targets to drive membership growth and revenue through new personal training agreements and client retention. Collaborate with the membership sales team to facilitate new member onboarding and effective sales initiatives. Oversee the hiring, training, and scheduling of fitness staff, including Personal Training Managers and Trainers. Ensure proper staff payroll for timely and accurate compensation. Clearly communicate goals and expectations to all team members to foster collaboration. Verify that fitness staff maintain necessary certifications, including CPR and First Aid. Provide constructive performance feedback to staff, highlighting strengths and areas for improvement. Deliver exceptional customer service by addressing member concerns and inquiries promptly. Engage positively with members, actively listening to their needs. Ensure compliance with health and safety protocols while maintaining facility cleanliness and equipment. Manage effective communication during emergencies and disruptions to prioritize safety. Qualifications: A minimum of 2 years management experience; fitness management preferred. 3-4 years of customer service experience. Strong background or keen interest in personal training sales. Excellent communication skills, both verbal and written. Proven relationship-building capabilities with diverse stakeholders. Detail-oriented with strong organizational and time management skills. Proficiency in MS Office applications. Alignment with our Core Values is essential. Requirements: Successful background check required. CPR certification must be obtained within 30 days of hire. Valid personal trainer certification is mandatory. Previous sales experience is a necessity. Ability to work effectively in a gym environment. Competence in utilizing the company’s computer system. Physical capability to lift over 40 lbs. and perform routine bending. Compensation and Benefits: Variable income opportunities, including commissions and bonuses. Post-training pay increase. A collaborative and energetic team environment. Dedicated management support for professional development. Free membership for you and one family member. Discounts on personal training and merchandise. Employee referral program. Daily Pay available to access earnings before payday. Competitive pay with vacation, holiday, and sick leave. Health, dental, vision, and life insurance options. 401(k) with company matching. Educational growth opportunities through Sophia Learning. We are an Equal Opportunity Employer committed to diversity and inclusion. Employment decisions are made without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or other protected statuses. Please note that all applicants must be able to work at our designated location.