Job Title

General Manager of Restaurant Operations About Us Carrols Corporation is among the largest restaurant companies in the U.S., headquartered in Syracuse, New York. We own and operate over 800 Burger King restaurants with an ambitious growth plan. Operating across 17 states, we employ more than 22,000 dedicated individuals. Our success stems from our people—those who provide outstanding service and quality food to our guests. At Carrols, our mission is shared across all levels, from the President to the Assistant Manager, ensuring everyone understands our business goals. We pride ourselves on fostering a unique culture that rewards performance and promotes longevity. We are committed to developing our management teams into leaders within the quick-service restaurant industry, setting the stage for exceptional career growth. Our experience shows that investing in personal development leads to the highest success levels. Boasting over 55 years in the quick-service restaurant field, our success is a testament to the talent, vision, and hard work of our people. If you're seeking excitement, personal growth, and a challenging career, we invite you to join us. EXCITING BENEFITS...COMPETITIVE SALARIES...CAREER ADVANCEMENT! Ready for a job filled with potential? As the General Manager, you'll oversee a million-plus dollar-a-year restaurant while developing skills in Accounting, Human Resources, Training, Marketing, Sales Building, and Cost Controls. We recognize the importance of ongoing development for our managers in an ever-evolving business landscape. The Carrols Management Development Program is well-defined, comprehensive, and leading-edge, ensuring our leaders are equipped for success. Our extensive benefits package includes life, medical, dental, and vision insurance, short-term and long-term disability plans, flexible spending options, a company-matched 401(k), quarterly and annual bonuses, paid time off, personal days, a clothing allowance, tuition assistance, and more. The restaurant is just the start. A commitment to excellence in every task is evident throughout our organization, offering real career opportunities. If you are motivated and eager to explore your potential, Carrols is the ideal place for you. Essential Duties and Responsibilities: Work a 50+ hour work week, including nights, weekends, and some holidays. Develop and enhance public relations by engaging with the community and various organizations. Communicate with suppliers regarding quality deliveries and equipment repairs. Occasionally liaise with Home Office personnel about relevant policies and procedures. Ensure effective staffing through careful planning and compliance with labor laws. Supervise staff to ensure timely, courteous service, product quality, equipment maintenance, sanitation standards, and overall restaurant appearance. Utilize training tools for on-the-job development of crew employees. Implement financial controls for accountability of company funds. Ensure proper ordering and quality verification of supplies. Handle customer complaints tactfully to maintain satisfaction. Administer performance evaluations for staff recognition. Project future sales and expenses to establish achievable profit goals. Exercise sound managerial judgment in employee relations and personnel actions. Maintain compliant internal records and reports as per law and company policy. Train and develop Assistant Managers and Manager Trainees. Ensure a safe working environment for all employees and customers. Perform additional duties as assigned. If you resonate with this opportunity and want to be part of a compassionate team, please submit your resume today. Carrols LLC is an Equal Opportunity Employer.