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Job Description We strive to be Your Future, Your Solution to accelerate your career! Contact Clint Lester at to learn more about this opportunity! Let's Chat! Book a time here! Director of Claims As Director of Claims, you will provide strategic leadership across multiple claim lines, oversee external partners, and guide a growing team through operational redesign and leadership succession. You will collaborate closely with Legal, Risk, and executive leadership to enhance claim outcomes, reduce organizational exposure, and build a high-performing, best-in-class claims function. Key Responsibilities Lead enterprise claims operations across auto liability, general liability, cargo, workers' compensation, and physical damage Manage the financial performance of claims, including reserves, settlements, recoveries, and long-term cost strategies Oversee third-party administrators, outside counsel, and vendors managing complex and litigated claims Build, develop, and mentor a high-performing claims leadership team with a strong focus on succession planning Ensure compliance with federal and state regulations, internal policies, and industry best practices Partner cross-functionally with Legal, Safety, Operations, Finance, and HR to mitigate risk and improve outcomes Drive operational efficiency through enhanced reporting, analytics, and data-driven decision-making Support litigation strategy, including mediations and trials as needed Lead the continued evolution of claims operations during a planned leadership transition Qualifications Experience leading multi-line claims operations Proven success managing third-party administrators and external legal partners Strong knowledge of claims compliance, litigation processes, and risk management principles Demonstrated leadership experience across managers, supervisors, and professional staff Ability to work onsite in the Cedar Rapids, IA area Preferred Qualifications Bachelor's degree or equivalent combination of education and experience Background in transportation, insurance, construction, hospitality, or similarly claims-intensive industries Strong financial reporting and analytics experience related to claims and risk exposure Legal background or extensive experience partnering closely with legal teams Job Requirements insurance Meet Your RecruiterClint Lester