Job Title

Salary : $37,668.80 - $42,931.20 Annually Location : Willcox Center, AZ Job Type: Full-time Job Number: 2602131-000410 Division: FT--President's Office Departments: FT--President's Office - Community Engagement - Outreach Opening Date: 03/04/2026 FLSA: Non-Exempt Remote Work Eligible: No Pay Grade: NE03 Duration/Parameters: 40 Hours/Week; 12 Months/Year Position Summary Position Summary: The Office Assistant for the Willcox Center is responsible for providing support to the center staff, including serving as a receptionist and providing excellent customer service in a helpful and cheerful manner. Essential Functions: As defined under the Americans with Disabilities Act, may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Note: This job posting is open until filled. Applications are reviewed upon receipt. Cochise College requires a post-offer, pre-employment background screening of all employees. Marketing Statement Cochise College serves the residents of Cochise County from two campuses and four centers throughout Southern Arizona with panoramic views of five different mountain ranges. The college has been recognized nationally for its cost, return on investment, and high success rate; providing over 90 general and technical education programs leading to a variety of workforce certificates and associate degrees. The college is accredited by the Higher Learning Commission and is a designated Hispanic-Serving Institution (HSI). Duties and Responsibilities Duties and Responsibilities: Within the scope of college policies and procedures, this position: Provides exceptional customer services to students, employees, and the public; serves as department receptionist, responds to calls and routes as appropriate, greets visitors and directs as required Performs student service duties; assists students in the admissions and registration process; serves as a business office representative receives, posts, and reconciles payments; serves as a testing proctor for placement testing, midterms, and finals; assists instructors in ensuring materials, equipment, and rooms are prepared as needed; provides technical assistance, schedules academic and general advising appointments Provides clerical and organizational support to center staff through the maintenance and tracking of information; performs data entry and verification, processes mail and correspondence, compiles periodic reports, maintains a calendar of department activities, performs routing, copying and filing, maintains office supply inventory; assists with the setup and teardown of special events Performs other related duties as assigned General Expectations: Employees are expected to accomplish assigned duties in an efficient, effective and competent manner and to strive for improvement and excellence in all work performed. Additionally, employees must understand the comprehensive role of the community college and cooperate and work harmoniously with students, faculty and staff, and the public. Employees will follow all college policies, rules, regulations and guidelines as they relate to this position. Education and Experience; Knowledge, Skills and Abilities Education and Experience Requirements: Associate's degree from an institution accredited by an institutional accrediting body of higher learning recognized by the US Department of Education Two years related experience Preference may be given to individuals who possess the ability to communicate in Spanish and English, verbally and in writing An equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved may be considered Knowledge, Skills and Abilities: Knowledge of and ability to follow college policies and procedures Knowledge of current technologies and word processing, database, presentation, and spreadsheet software, specifically Microsoft Office applications Ability to communicate effectively, verbally and in writing, and to relate to others in a professional, helpful manner Ability to relate to a diverse population in a professional and helpful manner, and to maintain composure when faced with difficult situations Ability to organize, prioritize, and follow multiple projects and tasks through to completion with an attention to detail Ability to work independently while contributing to team environment Ability to effectively identify and resolve problems and to maintain strict confidentiality related to sensitive information Ability to analyze problems, identify solutions, and take appropriate actions to resolve problems using independent judgment and decision-making processes Ability to establish and maintain effective working relationships with other department staff, faculty, students and the public Ability to work accurately, efficiently, and effectively with all types of data Ability to work under pressure with frequent interruptions Ability to maintain high level of personal integrity Ability to manage sensitive issues while maintaining confidentiality Must be accountable, reliable, and able to perform duties and responsibilities in a discreet manner with a high level of accuracy Work Environment & Physical Requirements Work Environment: Work is primarily performed under general supervision. Incumbent generally performs work in a typical office setting with appropriate climate controls. Travel may be required. May require working evening and weekends. Physical Requirements: Essential functions of this position require: lifting, manual dexterity, ability to communicate. Sedentary Work: Exerting up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body; involves sitting majority of time; walking and standing are required only occasionally, and all other sedentary criteria are met Mental Application: Utilizes memory for details, verbal instructions, emotional stability, critical thinking, adaptability and creative problem-solving skills are important Reports To: Center Coordinator Cochise College is committed to providing a as part of total compensation for our benefit eligible employees.