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Company Summary: At Young Innovations, we foster a dynamic environment where team members make an impact every day as part of a collaborative, inclusive culture. Together, we serve the dental profession and their patients, united in our mission of achieving a Lifetime of Oral Health™ We embrace diverse perspectives and encourage bold thinking, challenging traditional approaches with a bias for action. Whether you're looking to expand your skills or grow your career, Young is here to support your goals and continuous learning. At Young, YOU are at the core of what we do. Position Overview: The Accounts Receivable Supervisor oversees the daily operations of the accounts receivable function, leading team performance while driving continuous process improvement. This role is responsible for managing day-to-day AR and cash application activities, administering credit control practices, and ensuring adherence to company policies and compliance standards. The Supervisor partners with internal stakeholders to identify efficiencies, strengthen controls, and support effective cash management and financial accuracy. You'll like this role if: You enjoy mentoring and developing a team, while shaping how the department functions. You enjoy identifying inefficiencies, tightening workflows and seeing measurable results. You thrive with cross collaboration - partnering with sales, finance, and operations. Why You'll Love Working Here: Medium sized company - not too big, not too small - just enough to get things done and see your impact. Did we say benefits? Full medical, dental, vision, 401k, parental leave, paid holidays, paid time off, short & long term disability insurance, employee assistance program, and more! You love seeing the impact of your work in real time Who you'll work with: Reporting structure and who this role will interact with - Finance, Sales, Operations, Customer Service and more. What You'll Do: Leadership & Oversight Serve as the primary contact for all accounts receivable activities. Lead, direct, and mentor accounts receivable staff to maintain performance standards, including collections timeliness, cash application accuracy, and control compliance. Supervise AR specialists by assigning work and training team members on policies and procedures. Support acquisition integrations and other enterprise-wide initiatives as needed. Process Development & Compliance Develop, implement, and document policies and standard operating procedures for credit control and cash application, emphasizing structured and repeatable workflows. Develop processes supporting timely customer credit applications, aged balance reporting, and collection forecasting. Ensure valid customer sales tax exemption certificates are properly maintained. Oversee write-offs, offsets, and non-inventory credit memos. Assist external auditors and provide required documentation and support. Lead month-end accounts receivable close activities. Operations & Cross Functional Collaboration Manage customer communications related to monthly statements, invoice discrepancies, and past-due accounts. Collaborate with AR team members, Sales, and Customer Service regarding delinquent accounts, credits, returns/damages, and pricing or quantity variances. Perform account collections and cash application for assigned business coverage. What You'll Bring: Associate's Degree Minimum 5+ years related accounts receivable experience. Prior supervisory experience a plus Technical Skills Possesses well developed knowledge and skills to effectively manage an accounts receivable team in a high transaction volume environment. Strong PC skills required, including Excel, Word, and PowerPoint. Experience working in large manufacturing systems. Experience working in more than one ERP system. Strong written and verbal communication skills, including presentation skills. Ability to deal tactfully and confidently with Customers/personnel at all organizational levels in independent and often stressful situations. Ability to adapt to changing business priorities and multi-task effectively. Ability to play a role in managing projects/teams, process improvement focus. Physical Requirements/Working Locations - Office/Remote Environment This position is based in an office environment and is primarily sedentary in nature. It requires regular use of standard office equipment, including computers, phones, photocopiers, scanners, filing cabinets, and fax machines. Some roles may involve wearing a headset and sustained computer use for 8 or more hours per day. Employees may be required to sit, stand, or walk for extended periods, and occasional bending, lifting, or carrying items up to 50 pounds may be necessary. Young Innovations, Inc. is an Equal Opportunity Employer and E-Verify participating employer.