Job Description The System Analyst is responsible for the on-going enhancement and technical support of the existing IT application portfolio in Business Systems Delivery. This individual will also be responsible for all aspects of new systems development as well as implementations. This includes the Planning, Requirements Gathering, Business Analysis, Design, Development, Testing, Training, Implementation, and on-ongoing Technical Support of planned or current systems. This position is also responsible for the day-to-day IT administrative tasks, problem solving, issue resolution and client engagement. This position requires understanding and engagement with IT/OT systems, their supporting infrastructure, and the Cybersecurity principles used to protect them. The selected applicant will be working to support the high availability of all infrastructure within our Data Centers, LAN rooms and Control Centers to deliver essential IT solutions to maintain on-going operations. Responsibilities Core Responsibilities Support the technologies that are used by Con Edison's Electric, Gas and Steam Control Centers. These responsibilities involve software configurations, as well as customizations to enable integrations with critical systems at Con Edison. Portfolio Scope: Assist in Technology Road mapping to identify business value. Contribute to the deployment and implementation efforts of Control Center systems. Support production resources by troubleshooting and resolving complex system/client issues. Performs other related tasks and assignments as required. Deliverables: Technical designs, programs, low complexity APIs, unit and system test plans, and user guides. Business Relationships and Management: Collaborates with subject matter experts to develop deliverables. Decision Making: Identifies issues, works to develop alternatives. People Leadership: Works independently on most tasks. Shares information readily. Operations: Resolves incidents under the direction of the manager or Team Lead. Performance Improvement: Participates in IT process improvement task implementations. Communications: Communicates regularly, openly, and honestly with manager, team leads, team members and business partners using appropriate and effective methods. Raises concerns appropriately to mitigate issues. Perform other related tasks and assignments as assigned. Qualifications Required Education/Experience Bachelor's Degree and a minimum of two (2) years of work experience and demonstrated value-added assignments in multiple organizations. Relevant Work Experience A minimum of Two (2) years of work experience and demonstrated value-added assignments in multiple organizations, required. Must have an excellent work ethic, required. Must have ability to learn new technology as required for the job using documentation and other available resources, required. Flexibility to work on multiple assignments with changing priorities and stay on schedule/on budget, required. Must have ability to learn new technology as required for the job using documentation and other available resources, required. Cyber Security Experience or Certification, preferred. Skills and Abilities Excellent organizational skills Licenses and Certifications Driver's License Required Physical Demands Sit or stand to answer a phone for the duration of the workday Sit or stand to use a keyboard, mouse, and computer for the duration of the workday Additional Physical Demands The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays. About Us Mission Statement: Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company's mission by excelling at our three corporate priorities - safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience. Benefits: We are dedicated to supporting the physical, mental, and financial health of our employees and their families. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes: Rich medical & pharmacy benefits, including vision benefits Dental benefits Health Savings Accounts Health Care and Dependent Care Flexible Spending Accounts 401(k) with robust matching Employer paid Pension Plan Employee Stock Purchase Plan with a generous matching contribution State of the art Employee Assistance Program Paid Parental Leave Generous paid time off plus paid holidays Family support: emergency backup child, & elder care assistance Social responsibility and volunteer opportunities Employee discount program Commuter Benefits Culture of growth and learning: career development; tuition reimbursement; recognition program Life and Long-Term Disability Benefits Please be aware that some benefits may not apply to provisional or part-time job titles. About the Team EEO Statement: Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual's actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law. Technical Difficulty Statement: For technical issues, please contact us at
Job Title
System Analyst - IT/OT - Control Center Technical Architecture