Job Title

At Border Foods, what started as a vision between two brothers to create a unique Mexican dining experience has transformed into one of the leading Taco Bell franchisees in the United States. We embrace a people-first approach, ensuring that everyone from cooks to cashiers to managers work towards our shared Core Values. Join our family where you can learn, grow, and contribute to our mission of enhancing lives. As a General Manager, your goal is to embody and promote the Border Foods CORE values, which include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment. In this role, you'll create a welcoming and safe environment that maximizes the experience for both employees and guests. Your primary responsibility will be to manage the overall operation of the restaurant and build a cohesive team dedicated to delivering exceptional food and service. What's in it for you? Highly competitive salary: Earn up to $100,000 annually with a solid base pay and exceptional bonus opportunities. Annual trip to Mexico! We recognize our standout performers with a trip to Mexico each year. Bonus potential! General Managers can earn up to an additional $40,000 per year through our bonus program. Educational benefits, including GED and Tuition Reimbursement options. Scholarship opportunities available. Comprehensive Medical/Dental/Vision benefits for all positions, including part-time roles. Free meals during shifts! Generous Paid Time Off, Sick Leave, and Holiday Pay. Vacation Donation Program for additional time off when needed. A vibrant culture that supports career advancement and personal development. Core Responsibilities: Accountability & Integrity: Exhibit integrity in all actions and set clear expectations. Guide team members and Shift Leaders in their roles, ensuring compliance with food quality and safety standards. Effectively schedule and manage team deployment. Monitor team performance and hold members accountable. Ensure a speedy and friendly customer service experience. Maintain the point of sale system, reporting any issues and verifying data accuracy. Comply with health and safety regulations. Follow all local, state, and federal laws. Family & Teamwork: Foster unity by building cross-functional relationships within the team. Address team member inquiries and resolve issues promptly. Ensure a safe working environment for staff and customers alike. Navigating challenging situations effectively. Encourage motivation and support through active listening and effective communication. Handle customer complaints with sincerity and a focus on solutions. Establish a culture of recognition to promote a positive workplace. Excellence: Develop strategies for both short-term and long-term restaurant success. Utilize P&L statements to make informed financial decisions. Recruit, train, and develop top-tier staff. Conduct orientations and build training plans for new hires. Minimize losses through strict cash handling policies and proper training. Manage labor, inventory, and waste efficiently. Empowerment: Enhance team capabilities by identifying strengths and areas for growth. Provide learning and development resources for all team members. Guide team members on personal and career development opportunities. Exhibit timely coaching and support. Share ideas and tools that promote business and personal growth. Support team operations through effective resource management. Required or Preferred Experience: At least three years of experience in restaurant or retail management, or a combination of education and experience. Proficient in sales strategies, P&L management, recruitment, and training. Demonstrated success in hiring and retaining staff. Flexibility to work various shifts, including mornings, evenings, weekends, and holidays as required. ServeSafe certification is necessary. Must be at least 18 years old. Valid driver's license and vehicle insurance are required. High school diploma or equivalent is necessary. Note: The physical demands of this position include sitting, standing, bending, lifting, and moving around the restaurant. These tasks may be performed with or without reasonable accommodation. This job description may be subject to change. Border Foods reserves the right to modify duties and responsibilities based on evolving business needs. This description aims to reflect the roles generally expected of this position but is not exhaustive. Border Foods is an Equal Opportunity Employer and welcomes candidates from diverse backgrounds, including minorities, women, protected veterans, and individuals with disabilities. We do not discriminate based on gender identity or sexual orientation. Please note, you are applying for a position with a Taco Bell franchisee, not Taco Bell Corp. or its affiliates. If hired, the franchisee will be your sole employer, as they set their own compensation and benefits packages. Compensation: $50,000 - $100,000 per year