Job Title

Temporary Front Desk Support Front Desk Support Staff (Temporary 812 Weeks) Location: Hilton Head, SC Schedule: Monday Friday | 8:30 AM 5:00 PM Seeking a professional and highly organized Front Desk Support Staff member for a short-term 812 week assignment. This role is essential to daily clinic operations, supporting providers, patients, scheduling, and financial processes. Responsibilities: Scheduling & Administrative Support Centralize scheduling for psychiatrists, nurse practitioners, clinicians, and service staff Make reminder, cancellation, and rescheduling calls Complete and process patient intakes Answer and route incoming calls Manage mail, faxes, and client correspondence Provide clerical support including reports and scheduling Ensure annual EMR documentation and electronic signatures are completed Financial Responsibilities Conduct annual client financial reviews Route accounts receivable and maintain daily cash logs Update CIS and complete ticket corrections Maintain financial ledgers and post payments Collect payments and complete daily deposits Review balances with patients and encourage payment Update insurance and payment information at each visit and annually Clinic & Telehealth Support Communicate with telehealth staff and coordinate services Gather and relay required patient information to providers Cross-train and provide coverage for administrative staff as needed Maintain office equipment, inventory, and professional lobby presentation Minimum Requirements: High school diploma with two (2) years of clerical experience; OR Associate degree in related field; OR Three (3) years of clerical experience Spanish-speaking ability strongly desired Experience in a healthcare or behavioral health setting preferred