Penn National Gaming - - Responsibilities: Greet guests promptly with a warm, professional demeanor and provide accurate information on hotel amenities and local attractions; Complete guest check-in and check-out in the PMS, including room assignments and payments; Answer phones and respond to lobby inquiries with professionalism and clear communication; Balance and reconcile front office postings and generate/review required reports; Maintain a clean, organized front desk and protect guest information and confidentiality
Job Title
Front Desk Agent - FT