Accounts Receivable Analyst/Credit Manager The Accounts Receivable Analyst/Credit Manager, reporting to the Manager of Collections and Credit, will work in a team environment and will be responsible for monitoring customer accounts on a daily basis and proactively following up with customers on outstanding accounts receivable. Key Responsibilities: Own and maintain a customer account portfolio Lead all collection activities for assigned accounts to ensure all past due amounts are collected Review and monitor assigned accounts and applicable collection reports Make outbound collection calls and resolve customer billing issues Collaborate and build strong rapport with field Sales team Respond to customer account inquiries in a timely and professional manner, daily Resolve client-invoicing problems with exceptional customer service Minimize past due amounts and potential write-offs Collaborate with other departments and colleagues on managing accounts Proactively identify potential issues attributing to account delinquency and communicate with management Consistently review and recommend proper collection account maintenance to management Communicate professionally, verbally and in writing Position Requirements: 2+ years of office experience, Collections experience a plus Strong written and verbal communication and problem-solving skills required Must possess an entrepreneurial mentality Willing to make 100 phone calls per day Proven ability to work independently Proficiency in Microsoft Office including Excel (pivot tables, Vlookups, and reporting on large datasets) Strong organization and prioritization skills Attention to detail and accuracy Proven track record of professional and personal integrity and ethics About Lipari Foods: Headquartered in Warren, Michigan, Lipari Foods is a leading independent distributor built around global and specialty foods. With a customer-first mindset, they serve customers through 67 depots across 32 states and growing. Lipari brings the world's most craveable flavors to shelf with an end-to-end approach that combines exclusive and owned brands, retail services, innovative tools, and dependable delivery across 10 categories including deli, bakery, frozen/dairy, specialty grocery, international specialty, meat/seafood, packaging, confections, foodservice/prepared foods, and convenience.
Job Title
Accounts Receivable Analyst/ Credit Manager