Job Title

Court Support Services Administrative Assistant Franklin County Court of Common Pleas - General Division $74,769.00 Annually Columbus, OH Full Time Job Number: 00283 Department: Court Support Services Division: Court Support Personnel Opening Date: 03/10/2026 Closing Date: 3/18/2026 at 11:59 PM Eastern Time (US & Canada) Purpose of Position This position provides comprehensive administrative support to Court Support Services and Court Administration. The role ensures assistance with jury operations, court support operations, administrative functions, and facility-related matters while maintaining professional service to all. Essential Job Functions & Competencies Foster and support an inclusive and culturally competent work environment. Promote and adhere to court policies, procedures, and professional standards. Contribute to a collaborative, supportive, and productive team environment. Court Support Assist Jury Managers weekly with the processing and management of petit jurors initially reporting for service. Assist quarterly with grand jury orientation. Provide support for special petit jury panels as needed. Relief Coverage Serve as primary relief coverage for Jury Managers and the Judicial Programs Assistant. Serve as secondary relief coverage for: CSPO Support CSPO Liaison Duty Magistrate responsibilities Arraignment List preparation and coordination Jury Manager assigned to grand jury Other Under the direction of the Director of Court Support Services: Create, update, and maintain court schedules, including: Duty Judge schedule Duty Magistrate schedule Disposition schedule Weekly Duty Judge memorandum Assist with the coordination and management of visiting judge requests. Receive, track, and manage judicial leave notices and maintain a shared calendar. Court Administration Serve as liaison to Public Facilities Management for facility-related needs, including cleaning, repairs, painting, signage, telephones, and key access. Develop and maintain a perpetual maintenance schedule to assist in role as Public Facilities Management liaison. Coordinate all mock trials, including liaison with program coordinators, ensuring compliance with court requirements, managing event logistics, and communicating with appropriate County entities. Coordinate Administrative Leadership Team events. Maintain records of Court appointments to Boards and Committees, including monitoring appointment terms, preparing related correspondence, e-filing signed entries, and maintaining organized records. Maintain and distribute official court communications and reference materials, including but not limited to: Press releases Updated email contact lists Court Closure Notification Guide Judges' and administrative staff contact lists Chambers telephone listings Court staff directory Judges' genealogy records Supreme Court disciplinary notifications Court of Appeals decisions Arrange and coordinate Judges' and Magistrates' group photographs. General Maintain effective communication with court personnel, stakeholders, and the public. Provide information to attorneys, case participants, visitors, and members of the public as required. Answer, screen, and direct telephone calls appropriately. Maintain professionalism and composure in high-volume or stressful situations. Respond courteously and accurately to inquiries. Maintain professional attire and demeanor. Participate in professional development activities and training. Adhere to assigned work schedules and demonstrate regular and predictable attendance. Maintain confidentiality of sensitive and protected information. Perform other duties as assigned. The aforementioned duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Knowledge, Skills & Abilities Required to Perform Essential Job Functions: Ability to synthesize, hypothesize, and/or theorize concerning data involving modification of existing policies, strategies and/or methods to meet unique or unusual conditions. Requires the ability to do so within the context of existing organizational theories and management principles. Ability to function in a director capacity for a major organizational unit requiring significant internal and external interaction. Ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions. Ability to utilize consulting and advisory data and information, as well as reference, descriptive and/or design data and information as applicable. Ability to perform addition, subtraction, multiplication and division; ability to calculate decimals and percentages; may include ability to perform mathematical operations with fractions; may include ability to compute discount, interest, and ratios; may include ability to calculate surface areas, volumes, weights, and measures. Ability to apply principles of logical or synthesis functions; to deal with several concrete and abstract variables; and to analyze major problems that require complex planning for interrelated activities that can span one or several work units. Ability to exercise judgment, decisiveness and creativity in critical and/or unexpected situations involving moderate risk to the organization. Ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation. Performance of essential functions requires exposure to accused and convicted criminal offenders. In addition to the Essential Job Functions and Knowledge, Skills, and Abilities identified, the following competencies are considered during the hiring process and are integral to the position: Knowledge, Skills, and Abilities: Possesses, acquires, and maintains the technical/ professional expertise required to do the job effectively and to create solutions. Technical/professional expertise is demonstrated through problem-solving, applying professional judgment, and competent performance. Decision Making/Problem Solving: Makes sound, well-informed, and objective decisions in a timely manner. Compares data, information, and input from a variety of sources to draw conclusions; takes action that is consistent with available facts, constraints, and probable consequences. Applies both rational and creative processes to identify unknown root causes of problems. Based on the situation, decides the best course of action, implements the solution, and follows-up to see how it's working. Calculates and evaluates the long-term consequences of a decision. Stress Tolerance: Maintains effective performance under pressure; handling stress in a manner that is acceptable to others and to the organization. Stays calm and even-tempered when handling crises, stressful situations, continuous change, or unexpected developments. Is able to recover from difficult situations. Is seen as a settling influence in a crisis. Teamwork: Works effectively in a team environment to accomplish organizational goals. Builds constructive working relationships with interested stakeholders to identify and meet mutual goals and objectives. Participates as an active and contributing member of teams with a focus on improving offender outcomes and department goals. Shares information as appropriate and credit for team accomplishments. Helps create and maintain strong morale and a feeling of belonging in his/her team. Acts as if "true success" is the success of the whole team. Conflict Management: Uses appropriate interpersonal styles and techniques to reduce tension and/or conflict between two or more people; able to size up situations quickly; able to identify common interests; facilitates resolution. Steps up to conflicts and sees them as opportunities. Finds common ground and achieves cooperation without disruption to workflows or interpersonal relationships. Cultural Competence: Values an inclusive organization where the differences of all people are respected, valued and utilized towards achieving common goals. Respects and relates well to people from varied backgrounds, understands diverse worldviews, and is sensitive to group differences; sees diversity as an opportunity, respectfully challenges bias and intolerance. Supports equal and fair treatment. Communication: Clearly conveys and receives information and ideas through a