Job Title

Administrative Support Assistant (CYS) (Developmental) NF-02/03 This position is located at Fort Knox, KY. Morale Welfare and Recreation (MWR) Child and Youth Services (CYS) Employee Childcare Fee: CYS Regular and FLEX employees (working a minimum of 15 hours per week), will receive: First Child: 100% childcare fee discount (all CYS employees) Second and Subsequent Child: 25% childcare fee discount (all CYS employees) Salary: $17.59 to $25 per hour. The rate of pay for the NF-02 will be $17.59 - $22.34 the NF-03 will be $40,130 - $52,166 Location: 1 vacancy in the following location: Fort Knox, KY This job is open to: The public. U.S. Citizens, Nationals or those who owe allegiance to the U.S. United States (U.S.) Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. territory for three (3) or more continuous years immediately preceding the start of Federal affiliation. Duties Receives children, youth, parents, and other visitors in a courteous and professional manner. Answers telephones, ascertains nature of call, and directs caller to appropriate staff. Ensures parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility. Monitors children's departure to ensure only authorized individuals remove them from the building. Registers/terminates children/youth within the CYS program and/or waiting list database. Utilizes the Child and Youth Management System (CYMS) to record transactions for customers and to enter data into predefined categories for reports and tracking. Provides administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations. Articulates policies relating to patron fees, waiting lists, enrollments, terminations, and program events. Coordinates vacancies and reservations for the hourly care program as required. Requirements Conditions of employment: Direct Deposit and Social Security Card is required. Meet qualification/eligibility/background requirements for this position. A one-year probationary period may be required. Satisfactorily complete an employment verification (E-Verify) check. Must be at least 18 years of age at the time of appointment. Satisfactory completion of pre-employment background checks in accordance with AR 215-3, 2-15.m., and a Child Care Tier 1 background investigation is required. Must have current health assessment which documents good mental and physical health, freedom from communicable disease, and immunizations in accordance with current Army and DoD policy including annual influenza vaccinations. Successful completion of annual training requirements within the prescribed time frame and demonstrated on the job competence is required. May be subject to an irregular hours, evening and or weekends. Travel to on and off post locations is required. Qualifications: Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position. A qualified candidate must possess the following: NF-02 Qualifications: Experience working in an office setting which demonstrates skill in applying administrative and clerical procedures; customer service concepts; and communication techniques in a professional environment. Experience using office automation to prepare documents, manage files, and maintain records. Must have experience in using applications such as Microsoft Office (i.e., Word, Excel, Power Point, and Outlook). NF-03 Qualifications: Experience working in a professional office setting which required administrative and clerical skill in managing filing systems and maintaining documents, such as attendance records and official correspondence. Must possess experience demonstrating customer service and business communication skills. Must possess a demonstrated knowledge of correct grammar and composition techniques needed to accurately prepare written material from a variety of sources. Must possess demonstrated proficiency in using computers for various applications to include Microsoft Office Suite (i.e., Windows, Word, Power Point, Excel, and Outlook). Experience entering and maintaining information into automated databases. At least 1 year experience equivalent to the next lower grade level NF-02. In addition to the above qualifications, candidates who possess the following qualifications will be considered "Highly Preferred" or "Best Qualified": Experience utilizing automated systems for childcare operations. Experience in early childhood development administration. Experience in multitasking front office and clerical duties. Referrals and selections can be made at either grade.