Job Title

Administrative Assistant 2 The Georgia Department of Human Services (DHS), Division of Aging Services (DAS) - Adult Protective Services (APS) is seeking candidates for the position of Administrative Assistant 2. This position will be located in either Cleveland, White County or Watkinsville, Oconee County supporting eight Adult Protective Services staff members. Travel is expected between the two offices. Pay Grade: G Under general supervision, performs a wide range of office administration duties for assigned functions or program areas, duties may be complex in nature and may involve access to confidential information. May research, investigate, and/or resolve program data or issues. Drafts documentation, reports, or presentations. Represents program or unit, provides information and assistance to internal and external customers. Role and Responsibilities: Provides administrative support to assigned area. Provides assistance and problem resolution to claimants, employers, staff, other agencies, and/or the general public. Provides program, administrative, and/or technical assistance and interpretation. Researches and resolves detailed program or client issues/questions and prepares documents. Provides program, administrative, and/or technical assistance to customers and staff. Researchers and/or resolves program or client issues or questions. May represent the manager in various matters. Supports routine administrative functions for the agency/office, such as travel expenses, car rentals, leases, vendors, contracts, telecommunications, building security, purchasing, billing/credit, inventory, property control, personnel, payroll, and etc. Core Competencies: Ability to work independently with limited direction. Ability to take instruction and work cooperatively. Ability to identify tasks needing completion. Interpersonal communication and customer service skills. Minimum Qualifications: High school diploma/GED AND three (3) years of job-related experience; OR One (1) year of experience required at the lower level Admin Assistant 1 (GST050) or position equivalent. Preferred Skills/Qualifications: Preference will be given to candidates who, in addition to meeting the minimum qualifications, demonstrate some or all the following education/skills/experience: Possession of a valid driver's license and consistent access to a vehicle for required work-related activities. Excellent customer service and communication skills. Experience with Microsoft Office suite, including EXCEL, WORD, Outlook. Two years experience in Administrative support or similar duties.