The Administrative Assistant serves as an operational support professional reporting directly to the District Manager within a HUD/PACT affordable housing environment. This role provides structured administrative and workflow support across Legal, Violations, Front Desk Coordination, Compliance (entry-level support), and general office operations. Responsibilities: Provide District-Level Operational Support Provide direct administrative support to the District Manager Coordinate scheduling, meeting logistics, and internal communications Prepare memoranda, notices, reports, and correspondence as directed Maintain structured electronic and physical filing systems Monitor response standards (48 hours general / 24 hours urgent) Provide Legal & Violations Administrative Support Prepare and organize case documentation for Legal Manager Track court dates, stipulations, violation deadlines, and agency notices Maintain confidential tenant and case files Support violation tracking spreadsheets and corrective documentation logs Provide Compliance (Entry-Level Support) Assist with document intake and scanning for recertifications Enter basic compliance data into property management systems Organize resident files in preparation for audits or agency reviews Support preparation of audit packages Serve as back up to the Front Desk Coordinator Other responsibilities as assigned Meet Performance KPIs Maintain 95% document accuracy rate in data entry and file organization. Meet 48-hour general response and 24-hour urgent response standards. Zero compliance audit findings attributable to administrative file errors. Ensure 100% tracking of court dates and violation deadlines. Maintain organized digital and physical filing systems with monthly review validation. Requirements: High school diploma or GED required; associate degree preferred 2+ years administrative experience supporting leadership in a fast-paced environment Strong proficiency with Microsoft Office/Google Workspace; excellent formatting and documentation skills Excellent organization, discretion, and professionalism Experience in property management, housing, or regulated environments preferred Ability to work early mornings, evenings and occasional weekends based on site needs
Job Title
Administrative Assistant