Job Title

Program Specialist The VA Greater Los Angeles Healthcare System is seeking a Program Specialist (Correspondence Analyst) within the Office of the Director service. Duties include, but are not limited to: Coordinate activities that support all clinical and administrative program areas for Greater Los Angeles VAMC. Plan, develop, and organize special project activities and coordinates programs. Write and conduct a technical review of correspondence to assure consistency with agency procedures on completeness, response accuracy, timeliness, and formatting. Conduct various studies, such as workflow measurements, problems or issues encountered, changes in policy and how it will affect the Healthcare System relative to the Correspondence Control program. Prepare recommendations, develops procedures to implement recommendations, and educates key staff throughout the organization as to proper procedures for document preparation. Obtain and analyze data for inclusion into models, and for entering and maintaining data. Ensure appropriate handling of confidential correspondence and tasks, in accordance with applicable laws and regulations. Establish and maintains a professional rapport with senior level action officers, front office executive leadership officers and administrators in managing suspense actions. Monitor progress and conducts follow up on each action from the time it is assigned until final disposition is accomplished. Work Schedule: Monday-Friday, 8:00a-4:30p Position Description/PD#: Program Specialist / PD056110 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. You may be required to serve a probationary period. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP). To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/20/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. You will be rated on the following Competencies for this position: Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. A transcript must be submitted with your application if you are basing all or part of your qualifications on education. This job opportunity announcement may be used to fill additional vacancies. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer.