Job Title

Location Management Coordinator If you are the person people rely on to keep things organized, follow through on details, and ensure nothing is missed, this is the role for you. We are looking for someone who takes ownership of their work, stays on top of multiple moving pieces, and helps keep the day running without things falling apart behind the scenes. In this role, you will support our Location Management Team by handling the administrative and coordination work that keeps the operation moving. This includes managing accident documentation, supporting claims processing, assisting with billing and reporting, and maintaining clear, organized records across locations. You will: Claims and Accident Support: Collect and organize accident reports and checklists Gather supporting documentation, including rental agreements, check-out slips, police report numbers, impound documentation, witness statements, and damage estimates Upload vehicle damage photos, accident reports, repair estimates, check-in and check-out slips, rental agreements, and related documentation into the claims system Communicate with claim coordinators and fleet partners, escalating issues to the General Manager or claims team as needed Administrative and Accounting Support: Assist with billing research and accounts receivable tasks Reconcile petty cash as directed by the General Manager Complete new hire paperwork and support onboarding documentation Maintain accurate reports and assist with miscellaneous administrative projects Customer and Vendor Communication: Respond to internal and external calls related to customers, insurance carriers, dealerships, repair shops, and vendors Assist with customer service adjustments as directed Maintain and manage the lost and found log, including tagging items and coordinating customer contact Requirements: Must be 21 years of age and hold a valid Driver's License Occasional weekends and holidays as needed Minimum of a High School diploma or equivalent Proficiency in Google Suite, including Word & Excel Self-motivated, excellent organizational skills, and attention to detail Ability to function and act independently Ability to work in a fast-paced environment under short time constraints We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Accordingly, all members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. Europcar Mobility Group Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. We help to change the way you move is what we stand for and brings us together. We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles. Our brands address differentiated needs, use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car, one of the main players in the car rental market in the US, with a "value for money" positioning. Customers' satisfaction is at the heart of the Group's ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.