At CAVA, we are passionate about making it easy to eat well and feel good every day. Our Mediterranean heritage guides us in perfecting how to eat and live, and we are committed to authenticity, curiosity, and excellence. We are on an exciting journey together! Our culture is built on five core values: Generosity First: We lead with kindness. Our best work happens when we serve others. Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious. Act with Agility: We welcome change, embracing and adapting to new situations. Passion for Positivity: We greet each day with warmth and a sense of possibility. Collective Ambition: We have high aspirations that are achieved by working together with purpose. As a CAVA Catering Delivery Specialist, you will be in motion delivering delicious meals to our guests. You will ensure the successful execution of catering orders and serve as a brand ambassador, making every interaction friendly, warm, and generous. What You'll Do: Deliver friendly, prompt, and top-notch customer service. Manage the Curbside, Take-Away, and Delivery activities effectively. Deliver meals in various weather conditions within a designated radius of the restaurant. Verify order accuracy with customers to guarantee satisfaction. Maintain food safety, sanitation, and quality procedures at all times. Restock stations and keep them clean and organized. Follow policies and procedures that emphasize a service mindset. Manage expectations and timelines within and across teams to fulfill responsibilities. Earn the trust of Team Members and Managers by embodying CAVA's values. Show discipline in your performance, communication, and attitude every day. Collaborate actively to meet departmental and company goals. The Competencies you'll exhibit: Service Mindset: Prioritize guests and ensure all processes revolve around their needs. Results-Oriented: Structure and achieve goals alongside cross-functional teams. Cultivating Diversity: Embrace diversity as vital to our organization and intervene when necessary. Self Awareness and Discipline: Celebrate team success and embrace feedback as a part of growth. Team Player: Support colleagues and work towards shared goals consistently. Innovative Growth: Evaluate opportunities for calculated risk-taking to enhance team functionality. Emotional Resilience: Maintain professionalism and composure, even in challenging situations. The Qualifications: Must possess a valid driver's license and maintain an acceptable driving record. Ability to utilize GPS technology and other relevant apps effectively. Customer service, delivery service, or restaurant experience is preferred. Willingness to cross-train across various restaurant roles for rapid skill development. Ability to travel 100% and lift up to 50 pounds when required. Physical Requirements: Capability to maintain a stationary position to operate equipment. Aptitude to discern and analyze details; lift or transport items up to 50 pounds as needed. Communicate effectively with others. Possess a constant state of alertness and commitment to safety. What We Offer: Competitive salary plus bonus opportunities. Early Wage Access available. Unlimited PTO, paid parental leave, and opportunities to give back to the community. Comprehensive health, dental, vision, telemedicine, and pet insurance. 401k enrollment with CAVA contribution. Company-paid STD, LTD, life, and AD&D coverage for salaried roles. Free CAVA meals. Casual and inviting work environment. Chance to be part of a rapidly growing brand. Indicates positions that are eligible for benefits. CAVA is founded on the belief that we are 'A culture, not a concept.' As an equal opportunity employer, CAVA welcomes applicants regardless of race, color, sex, religion, national origin, disability, age, marital status, sexual orientation, and other characteristics protected by law.
Job Title
Catering Delivery Specialist