Job Title

Deputy Records / Court Clerk The primary function of this position is to archive and maintain court documents. Duties will include but are not limited to electronically scanning court files, maintaining, and organizing electronic and paper files, answering telephone and electronic requests for records. You will also learn the basics of the Idaho court system and assist in court proceedings where needed. Assists or acts as backup for other clerks. The work is performed under the direct supervision of the court supervisor and the administrative supervision of the County Clerk with considerable latitude allowed for independent judgment and initiative, within established guidelines and legal procedures. The principal duties of this class are performed in a general office and courtroom environment. Some duties will be performed at the Brooklyn Annex archives. Essential duties and responsibilities (will vary by assignment) include: Scans, maintains, and organizes court documents Provides public assistance in person and on the phone Accepts court payments Inputs citations Assists the public with questions Performs data entry Maintains strict confidentiality in all cases Other duties and responsibilities include: Copies data disks Performs other related duties as required Expectations for all employees include: Working well under pressure and maintaining a calm and professional demeanor under stressful and adversarial conditions Recognizing and analyzing a problem, identifying causes, creating possible solutions, and constructing a logical path for resolution and implementation Consistently demonstrating a positive and cooperative attitude when working with fellow employees to accomplish duties required of the department and the County Keeping immediate supervisor and designated others fully and accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems Performing time management and scheduling functions, meeting deadlines, and setting project priorities Performing exceptional customer service, answering correspondence and responding to telephone calls and e-mails in a courteous and timely manner; preparing and generating reports as needed Communicating and coordinating regularly with appropriate others to maximize the effectiveness and efficiency of interdepartmental operations and activities Working cooperatively with all County departments and filling in or cross-training with other positions as necessary Performing all work duties and activities in accordance with County policies, procedures, and safety practices Competency requirements include knowledge of customer service procedures, techniques, and objectives; operation of a personal computer and job-related software; preparation and maintenance of records; English grammar, spelling, punctuation, and composition. Ability to maintain a professional demeanor during stressful situations/proceedings; work independently; prepare court and legal documents, following a prescribed format to ensure accuracy and compliance with legal requirements and standards; communicate information and ideas in speaking and writing so others will understand; listen to and understand information and ideas presented through spoken words and sentences; understand and follow oral and/or written policies, procedures, and instructions; exhibit courtesy, tact, and diplomacy with co-workers, elected and appointed officials, and the general public; plan and organize work independently; maintain a professional demeanor during stressful situations; respond courteously to customer inquiries, which are sometimes controversial or adversarial; operate standard office equipment and a personal computer using program applications appropriate to assigned duties; maintain individual and Court confidentiality. Acceptable experience and training includes a high school diploma or GED equivalency, and two (2) years administrative/clerical work experience, preferably in a court or legal setting; or any equivalent combination of experience and training which provides