Job Title

Benefits:Competitive salaryFree food & snacksPaid time offMr. Rooter Plumbing is a trusted, customer-focused plumbing company known for exceptional service and a strong local reputation. We're looking for a Digital Marketing & Customer Service Representative who's equally comfortable engaging with customers and supporting our online presence.If you're organized, people-oriented, and digitally savvy, this role is a great opportunity to grow with a respected brand.What You'll DoRespond to customer inquiries via phone, email, text, and social media in a friendly, professional mannerSchedule service appointments and follow up with customers as neededManage and update digital platforms, including social media pages and online listingsAssist with online marketing efforts such as promotions, reviews, and basic content creationMonitor and respond to online reviews to maintain a positive brand imageCoordinate with technicians and office staff to ensure smooth customer experiencesMaintain accurate customer records and service detailsWhat We're Looking ForStrong communication and customer service skillsComfortable using social media, email, and basic digital marketing toolsOrganized, reliable, and able to multitask in a fast-paced environmentTech-savvy with basic computer skills (CRM systems a plus)Prior experience in customer service, marketing, or administrative roles preferredExperience in home services or trades is a plus—but not requiredWhy Work With Mr. Rooter PlumbingSupportive, team-oriented work environmentTraining and growth opportunitiesCompetitive pay based on experienceStable company with a strong local and national reputationThe chance to make a real impact on customer satisfaction and brand growthReady to join a company that values professionalism, positivity, and great service? Apply today and become part of the Mr. Rooter Plumbing team!All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mr. Rooter Plumbing® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.