Job Title

Overview Genric has been providing professional security services throughout the world since 1994. Competitive prices, premium standards, and exceptional customer service are secured when you work with us. Over 25 years Genric has learned that great service begins and ends with experienced and friendly professionals. We believe that our employees are the best in the business and have complete and total confidence in our ability to deliver premium security services. Genric aims to exceed customer expectations with the highest standards of service. We support clients in some of the most challenging parts of the world with a full inventory of professional security services enabling them to focus on their own business and expansion activities. Security is our business. Job Details Patrol Protect Secure, Inc. (PPS) is a commonly-owned group of security companies with a disciplined focus on customer service, responsiveness, and employee care. PPS is searching for quality candidates for the following positions: Communications Center Operators - 24/7 Camera Surveillance Monitoring Location: Marysville, OH Pay: $20/hour Shifts: Part-time/3rd Shift/Thursday & Friday Part-time/As needed - All shifts needed (24/7/365 operations)Must have CCTV/Dispatch ExperiencePosition Overview As a Communications Center Operator, you'll serve at the heart of security operations, continuously monitoring live video feeds across various sites-such as dispensaries and parking lots - and coordinating real-time responses to a range of security threats. Your vigilant oversight supports on-site guards, mitigates risks, and ensures timely incident communication. Key ResponsibilitiesSurveillance & Threat Detection Monitor CCTV and alarm systems around the clock to identify theft, trespassing, property damage, medical emergencies, or other risks. Your vigilant observations act as a visual deterrent and help minimize response time and damage. Real-Time Support & Communication Relay critical, actionable information to on-site guards, enabling fast response and informed action. Establish immediate communication with law enforcement using non-emergency channels (not 911) and always inform the on-call supervisor during incidents. Incident Reporting & Documentation Create and submit detailed incident reports; operators document events observed on monitors, while on-site guards also report incidents. Guard Time Tracking Log guard hours in a spreadsheet as a backup for payroll-making sure each entry includes correct guard name, site, and date. Obtain confirmation to serve as an official receipt. Use this data to identify and address gaps in site coverage. Operational Role & Coordination Function as the communication hub, managing multi-channel systems like radios, phones, and computer logs. Qualifications High school diploma or equivalent Prior experience in security monitoring or dispatch roles preferred (e.g., control room operator, law enforcement, SOC monitoring) Strong multitasking ability, decisive under pressure with excellent written and verbal communication skills. Detail-oriented-especially with incident documentation and time tracking. #OTH Education Requirements High School Diploma or equivalent